Social Media Intern

A fast-growing technology-driven customer experience and cloud contact-center SaaS company serving B2B clients across sectors. We design and deliver omnichannel digital support and engagement solutions combining data-led content strategies with hands-on community management to drive brand affinity and lead generation. This is an on-site internship in India supporting the social media and content marketing function.

Primary standardized title: Social Media Marketing Intern

Role & Responsibilities

• Support the creation and execution of an integrated social content calendar across Instagram Facebook LinkedIn Twitter and TikTok.
• Produce platform-appropriate assets: static graphics carousel posts and short-form video (reels/stories/shorts) using Canva and basic editing tools.
• Schedule and publish content using social scheduling tools and ensure on-time delivery for campaigns and launches.
• Monitor channels daily; respond to comments and messages escalate feedback and nurture community engagement to improve sentiment and response time.
• Track social performance metrics prepare concise weekly reports and recommend optimizations to improve reach engagement and follower growth.
• Assist the marketing team with campaign ideation asset sourcing and light support for paid social setups when required.

Skills & Qualifications

Must-Have

• Instagram
• Facebook
• LinkedIn
• Twitter
• TikTok
• Canva
• Content Calendar Management
• Social Media Analytics

Preferred

• Adobe Photoshop
• Adobe Premiere Pro
• Hootsuite

Qualifications

• Current student or recent graduate in Marketing Communications Mass Media or related discipline (or equivalent practical experience).
• Portfolio or links to sample social posts reels or short videos preferred.
• Available to work on-site in India and commit to the internship schedule during the engagement period.

Benefits & Culture Highlights

• Hands-on mentorship and real ownership of social campaignsbuild a demonstrable portfolio.
• Collaborative fast-paced environment with cross-functional exposure to product and customer teams.
• Opportunity to learn paid-social basics and analytics-driven growth tactics.

To apply share your resume and a short portfolio or links to your best social media work. We welcome proactive creative candidates who want to learn and deliver measurable impact on an on-site marketing team in India.

Required Skills:

twitterhootsuitesocial mediafacebookadobe premiere procanvainstagramadobe photoshopsocial media analyticslinkedin