About Us:
At Thompson Automotive we pride ourselves on delivering exceptional customer service and a seamless experience for every visitor. Our Service Drive Valet team is the first point of contact for customers and we are looking for a friendly professional and outgoing individual to join our team as a Service Greeter.
Position Overview:
As a Service Valet Greeter you will be the face of our service department welcoming customers assisting with vehicle drop-off and pick-up and ensuring a positive experience from the moment they arrive. This role is crucial to maintaining customer satisfaction and supporting the efficiency of our service operations.
Key Responsibilities:
Greet customers in a professional and courteous manner upon arrival.
Assist with vehicle check-in and ensure all necessary documentation is collected.
Communicate effectively with service advisors and technicians to coordinate customer needs.
Maintain a clean and organized service drive area.
Provide general assistance to customers answer questions and address concerns promptly.
Uphold the dealerships standards of customer service at all times.
Qualifications:
Clean driving record and valid NC drivers license
Previous experience in customer service retail or automotive environment preferred.
Strong interpersonal and communication skills.
Friendly professional and approachable demeanor.
Ability to multitask in a fast-paced environment.
Reliable punctual and detail-oriented.
Benefits:
Bi-weekly pay.
Opportunity to work in a positive team-oriented environment.
Medical Dental 401K HSA
Long term and short-term disability
Paid time off and vacation
Growth opportunities
Discounts on products and services
Employee vehicle purchase plans
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