Financial Aid Functional Lead

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Closing Date:

11/21/2025

Type of Position:

Professional Staff - Project/Program AdministrationNo

Job Type:

Regular

Work Shift:

Sponsorship Available:

No

Institution Name:

University of Arkansas System

Since its inception the University of Arkansas System has developed a tradition of excellence that includes the states 1871 flagship land-grant research university; Arkansass premier institution for medical education treatment and research; a major metropolitan university; an 1890 land-grant university; two regional universities serving southern and western Arkansas; five community colleges; two schools of law; a presidential school; a residential math and science high school; a 100 percent-online university and divisions of agriculture archeology and criminal justice. The individual entities of the UA System maintain cooperative strength as well as diverse offerings that exhibit unmatched economic and social impact to the state.

The UA System provides communities in Arkansas with access to academic and professional opportunities develops intellectual growth and cultural awareness in its students and provides knowledge and research skills to an ever-changing society. The system enrolls more than 60000 students employs over 17000 employees and has a total budget of over $2 billion. An intrinsic part of the texture and fabric of Arkansas the UA System is a driving force in the states economic educational and cultural advancement.

Department:

Workday Student

Summary of Job Duties:

This position functions as the Financial Aid Functional Lead on the Student (STU) Team with Workday Support Services. The Financial Aid Functional Lead will manage and support all configuration related to Financial Aid in Workday. This position will also manage the Financial Aid Business Analyst position to support the configuration/issue resolution and maintenance of these areas.

Duties include but are not limited to managing an effective and collaborative team; planning preparing and executing working groups/focus groups/implementation activities; researching/resolving issues/problems with assigned functional areas within Workday; manage the administration of assigned business processes and setup values; assess change impacts/training/comms needs in support with change team; assess new functionality during releases; support integration and report development/changes/testing; and other duties as assigned.

Qualifications:

Minimum Qualifications:

• The educational equivalent of Bachelors degree from an accredited institution of higher education

• At least three to five year of experience working in financial aid

• At least one year of management or project leadership experience

• Must be able to work collaboratively and travel throughout the State to various UA campuses as needed

Preferred Qualifications:

• Significant experience in assessing revising implementing and supporting student financial aid business processes

• Experience with change management related to student financial aid ERP systems or other large enterprise system deployments

• Workday Financial Aid experience

Knowledge Skills and Abilities:

• Knowledge of the process being transformed and an understanding of how the process/system integrates with other processes and initiatives

• Strong presentation oral and written communication skills

• Strong organizational and task management skills

• Solid analytical skills

• Effective management and team skills

• Ability to make decisions at the project team level and properly escalate those decisions that cannot be resolved on a timely basis

• Ability to structure work efficiently

• Ability to provide direction and use interpersonal influences to gain goal alignments with results versus activity-oriented outcomes

$90000Cover Letter/Letter of Application List of three Professional References (name email business title) ResumeProof of Veteran Status

Additional Information:

Shannon Phillips
Sr. Director of Workday Support Services

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

Criminal Background Check Motor Vehicle Reports Check Sex Offender Registry

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions there may also be a financial (credit) background check a Motor Vehicle Registry (MVR) check and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential non-discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law including age race color national origin disability religion protected veteran status military service genetic information sex sexual orientation or pregnancy. Questions or concerns about the application of Title IX which prohibits discrimination on the basis of sex may be sent to the Universitys Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:

Manipulate items with fingers including keyboarding Repetitive Motion Sitting

Frequent Physical Activity:

Hearing Talking

Occasional Physical Activity:

Driving Standing Walking

Benefits Eligible:

Yes