Born in 1971 the roots of Mulberry are in Somerset England. For more than fifty years Mulberry has been a British lifestyle brand internationally acclaimed for quality and design capturing the Mulberry Spirit.
Sustainability has been part of the Mulberry ethos since the brands inception in recognition of our purpose-driven approach in 2024 we proudly achieved B Corp Certification.
Today we are a global brand but our values remain the same; we are committed to improving our impact on people and the these are values you share we would love you to join our team.
As a Senior Solutions Architect youll combine strategic vision with hands-on expertise to lead the design and evolution of our digital and enterprise architecture. This pivotal role will drive the modernisation of our e-Commerce platform CRM/marketing stack and customer engagement technologies while strengthening our cybersecurity posture and optimising total cost of ownership (TCO) across the IT estate.
Youll work cross-functionally with business stakeholders product teams engineering and vendors to define architectural direction align solutions with business objectives and guide execution through well-structured roadmaps.
Duties & Responsibilities:
Lead major transformation projects including:
o Replacement of legacy e-Commerce platform with a modern customer-centric solution.
o Implementation of next-generation CRM and marketing automation ecosystem.
o Development of a roadmap for unified customer data and personalisation capabilities.
o Strengthening identity access management and data protection layers.
o Migration from legacy systems to cloud-native or SaaS alternatives.
Define and govern architectural roadmaps during large-scale transformations.
Ensure solutions balance innovation complexity and cost-effectiveness.
Act as a trusted advisor to stakeholders influencing decisions at all levels.
Culture:
- Embrace and demonstrate the Mulberry values and behaviours: honesty dynamism and a community-oriented spirit.
- Support Mulberry to deliver an inclusive culture through behaving in a way that is open-minded and respectful towards others and understanding that your views opinions and experiences may not always be shared by your colleagues.
- Act as an ambassador for Mulberry and communicate positively about the brand.
Sustainability:
- As a certified B Corp we are committed to using business as a force for good. Youll be encouraged to incorporate environmentally and socially responsible practices into your work supporting our Made to Last strategy across Climate Circularity and Community.
- Help foster a culture where diversity is celebrated and every individual feels valued respected and included. Champion equity empathy and understanding in all interactions - internally and externally.
Skills & Knowledge:
Essential
- Significant experience in solution or enterprise architecture roles.
- Proven track record in architecting customer-facing digital solutions (e-Commerce CRM CMS MarTech) within retail luxury or similar B2C industries.
- Deep knowledge of modern technology stacks: Commerce CDPs cloud (AWS/Azure/GCP) APIs/microservices and integration platforms.
- Strong understanding of cybersecurity principles and their integration into solution design.
- Ability to balance innovation complexity and cost-effectiveness.
- Excellent communication and stakeholder engagement skills.
Preferred
- Experience in luxury fashion or high-end retail environments.
- Familiarity with platforms such as Salesforce Shopify SAP Commerce Manhattan.
- Exposure to transformation contexts with significant technology debt.
- Knowledge of IT cost optimisation techniques and vendor management.