Street Outreach Case Manager
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Job Location:
Dallas, IA - USA
Monthly Salary:
$ 57000 - 60000
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Details
Description
JOB PURPOSE:
The Street Outreach Case Manager under the general direction of the Program Director/Lead
Case Manager will build relationships with unaccompanied youth and young adults (ages 24 and
younger) on the streets of the Dallas County area experiencing literal homelessness. The Street
Outreach Case Manager will provide advocacy and connect clients to necessary services with the
overall focus of fostering long-term housing stability and self-sufficiency.
Qualifications
ESSENTIAL JOB RESPONSIBILITIES:
Connect with and engage with clients and conduct assessments needed to enroll family into Coordinated
Entry System for homeless services.
Connect clients to mental health and substance abuse treatment and crisis intervention as needed.
Communicate assessments interventions and ongoing client contact through timely thorough record
keeping contact forms and verbal communication.
Actively engage with clients on active caseload to ensure they are connected to resources that address
problems underlying the current/recent experience of homelessness.
Advocate for the needs of individual clients as well as for systemic change whenever needed for the
overall benefit of homeless individuals.
Attends and actively participates in team meetings demonstrating an ability to prioritize participant
needs and provide needed assessments and services in an ethical manner.
Identify develop linkages with and coordinate access to services in the community and ensure active
follow-up occurs.
Work collaboratively with staff of other community agencies to establish and maintain partnerships that
maximize benefits and resources for Endeavors YHHS Program participants.
Provide crisis intervention for program participants including crises involving mental health assessing for
potential danger of participants harming themselves or others assessing for danger in situations
involving domestic violence etc.
Complete necessary documentation and tracking of activities in accordance with all agency and grantor
requirements. Understand and maintain client confidentiality and record-keeping in accordance with
HUD Endeavors and HIPAA privacy practices. Adhere to strict boundaries and professional ethics in the care of others.
Enter data into HMIS and Salesforce systems in a timely and accurate manner.
Demonstrate exceptional customer service in everything you do by placing the youth and adult or client
first to support our mission to Empower people to build better lives for themselves their families and their
communities.
ESSENTIAL QUALIFICATIONS:
EDUCATION: Bachelors Degree in Social Work Sociology Psychology or related field.
EXPERIENCE: 1 years of experience in a social service agency 1 years in customer service focused
environment. Experience with mental health and/or a homeless population is a plus.
ATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the
employers sole discretion.
LICENSES: Drivers License with clear record.
VEHICLE: Must have a reliable form of transportation and proof of insurance.
OTHER: Must be available and willing to travel to various locations and with such frequency as the business
needs dictates. Must not pose a direct threat or significant risk of substantial harm to the safety or health of
himself/herself or others.
Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination including harassment because of race color sex gender age religion national origin marital status sexual orientation gender identity genetic information disability military or veteran status or any other characteristic protected by law. We recruit hire employ train promote and compensate individuals based on job-related qualifications and abilities.
Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about an accommodation or need assistance with completing the application process please email or speak with your recruiter.
Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online please reach out to us at . If you are chosen for an interview we will provide further details on how to request accommodations for the interview process.
Required Experience:
Manager
Key Skills
- Project Portfolio Management
- Motivational Interviewing
- HIPAA
- Computer Skills
- Intake Experience
- Lean Six Sigma
- Conflict Management
- Case Management
- Team Management
- Program Development
- Social Work
- Addiction Counseling
About Company
Endeavors passionately serves vulnerable people in crisis through our innovative, personalized approach.
