Automotive Service Advisor
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Job Location:
Morris, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Automotive Service Advisor
Location: Veero Ford & Chrysler Dodge Jeep Ram Morris MN
About Veero Ford & Chrysler Dodge Jeep Ram
At Veero Ford & Chrysler Dodge Jeep Ram we believe that a great customer experience starts with great people. Our dealership is process-driven family-oriented and built on respect accountability and teamwork. We coach and support our employees daily providing ongoing training and opportunities for professional growth.
Whether youre starting fresh or looking for a better quality of life Morris Stevens County and Pope county is a place you can put down roots and truly feel at home. Even though were based in a small town we offer big-city opportunity and a supportive close-knit environment.
Relocation assistance may be available for qualified candidates and can be discussed during the interview process.
Job Type & Schedule
Job Type: Full-time
Schedule: Monday to Friday occasional Saturdays as needed
Work Requirements
Ability to Commute: Morris MN (Required)
Work Location: In person
Job Description
Veero Ford & CDJR of Morris is seeking an Automotive Service Advisor to join our growing service department. This role is ideal for someone with a passion for customer service and strong attention to detail. As a Service Advisor youll act as the main point of contact between customers and our service technicians ensuring all repairs are communicated clearly accurately and efficiently.
This position requires excellent communication organizational and follow-up skills to help maintain a smooth and customer-focused service experience.
Responsibilities
Greet customers promptly and professionally as they arrive in the service lane
Listen to customer concerns and document repair requests accurately
Create and manage repair orders providing clear cost and time estimates
Communicate effectively with technicians and update customers throughout the repair process
Verify that completed work meets dealership and customer quality standards
Handle warranty documentation and approval submissions
Follow up with customers post-service to ensure satisfaction
Maintain an organized work area and uphold a positive professional dealership image
Qualifications
Knowledge of vehicle systems and general automotive repair processes
Excellent communication and interpersonal skills
Strong attention to detail and ability to multitask in a fast-paced environment
Customer-focused mindset with problem-solving ability
Proficiency in computers and dealership management software
Valid drivers license and clean driving record
Why Join Veero Ford & Chrysler Dodge Jeep Ram
Family-oriented dealership culture with long-term career potential
Supportive leadership team that values development and teamwork
Modern facility with up-to-date tools and technology
Opportunities for continued education and brand training
Benefits
Competitive pay based on experience and performance
Health dental and vision insurance
401(k) plan with company match
Paid time off and holidays
Paid training and certification opportunities
Employee vehicle purchase program
Career advancement and long-term stability
Equal Opportunity Employer Statement
Veero Ford & Chrysler Dodge Jeep Ram is an Equal Opportunity Employer. We are committed to fostering an inclusive respectful workplace free from discrimination or harassment based on race color religion sex national origin age disability veteran status sexual orientation gender identity or any protected characteristic.
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
Automotive BDC Representative Location: Veero Ford & Chrysler Dodge Jeep Ram – Morris, MN About Veero Ford & Chrysler Dodge Jeep Ram At Veero Ford &...
