Residential Milieu Manager

Job Summary and Purpose

At Tennyson Center for Children our core values guide everything we do. We are Joyful finding optimism and strength even in challenges; Curious always learning and innovating to provide the best care; Dependable building trust through reliability; Authentic celebrating uniqueness and creating safe inclusive spaces; andCompassionate deeply caring for our teammates our clients and the community we serve. If these values resonate with you wed love to have you join our team and help us make a lasting impact on the lives of children across Colorado!

The Residential Milieu Manager plays a critical leadership role in overseeing the daily operations and therapeutic environment of a residential health care facility. This position ensures that all residents receive compassionate high-quality care within a safe and structured setting that promotes recovery and well-being. The manager is responsible for coordinating multidisciplinary teams implementing individualized treatment plans and maintaining compliance with regulatory standards. By fostering a positive and supportive milieu the manager helps create an atmosphere conducive to healing and personal growth for residents. Ultimately this role drives the continuous improvement of service delivery and operational efficiency within the residential program.

Essential Job Functions

• Provides overall management and leadership of residential milieus and staff.
• Works collaboratively with Clinical Manager Case Manager Director and other members of leadership team to ensure consistency and continuity between education milieu and clinical teams.
• Supervises shift supervisors and the overall functionality of the cottage.
• Provide on-the-floor coaching observations and group supervision opportunities as needed.
• Responsible for ensuring that social emotional and behavioral interventions are being provided in a trauma sensitive and developmentally appropriate manner.
• Oversight of training provided to YTCs including but not limited to Therapeutic Crisis Intervention (TCI) Attachment Regulation and Competency (ARC) Framework and Motivational Interviewing.
• Participation in inter-departmental meetings including child team meetings weekly debriefs all residential meetings and team building activities.
• Ensures implementation compliance of all state licensing regulations and accreditations.
• Oversight of administrative tasks such as documentation including daily logs critical incident reports and SWIS data.
• Oversight of QMAP qualifications for staff and agency.

Other Job Functions

• Participates in organizational trainings and meetings as required.
• Other duties as assigned.

Physical Requirements

• Must be willing/able to participate in physical restraints.
• Must be able to successfully complete a pre-hire physical.
• Implement behavioral interventions as needed.

Working Conditions

• On-campus environment residential and community-based settings
• Position required to be on-site 100% of time.
• Minimal travel may be required.

Minimum Qualifications

• BA degree in a Human Services field or an equivalent combination of education and experience required.
• At minimum 3 years related experience in a residential setting with children 6-12 y/o with emotional disabilities and other learning challenges.
• All candidates must have (or qualify to obtain) a current Colorado drivers license.
• Ability to be Therapeutic Crisis Intervention (TCI) trained and TCI refreshers maintained over the course of employment.
• Must have a working understanding of trauma informed care principles.
• Must have or be able to obtain QMAP certification.
• Must be at least 21 years of age.
• Strong organizational management and collaboration skills required.

Benefits

For employees working 30 or more hours:

• Medical Dental & Vision Insurance Options (United Healthcare for Medical and Guardian for Dental & Vision)
• Health Savings Account & FSA Options
• Generous PTO 13 paid holidays
• Paid Mental Health days to regroup and recharge!
• Retirement Plan with the Pension Fund: Tennyson will match up to 4% of annual salary.
• Voluntary Benefits through Guardian: Accident Critical Illness Disability Hospital Indemnity
• Company paid Life Insurance and AD&D with options to purchase additional coverage
• Company paid Short Term Disability with options to purchase additional coverage
• Employee Assistance Program
• Employee Referral Bonus
• Professional Development Assistance
• Some positions may qualify for the Public Service Loan Forgiveness Program. For more information go to note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

  EEOC

  Must demonstrate eligibility to work in the United States in compliance with federal law all persons hired will be required to verify and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Tennyson Center for Children currently does not sponsor work visas.

  Tennyson Center is an equal opportunity and affirmative action employer; we are committed to creating an inclusive environment for all employees. We seek applicants of diverse backgrounds and prohibit discrimination based on race religion color sex sexual orientation gender identity gender expression age national origin disability military status conditions relating to pregnancy or childbearing and/or any other status protected by federal state or local laws. If you have any questions please email our team at . We appreciate your interest in Tennyson Center for Children.