Production Engineer, Support tooling (Tooling and Frameworks)
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Job Location:
Livingston, MT - USA
Monthly Salary:
$ 139000 - 204000
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
About the role
The Production Engineering team sits at the heart of CoreWeaves reliability this role youll partner closely with our Support/CX teams to build operate and evolve internal tooling that enables a DirecttoExpert support model at scale. Youll define and ship AIassisted workflows selfservice diagnostics and platform integrations that reduce timetoresolution and improve customer experience across our cloud.
What youll do
- Design build and own support-facing tools for case triage intelligent routing and expert engagement integrating with incident and change management workflows.
- Develop AIpowered assistants and automations that accelerate rootcause discovery knowledge retrieval and resolution quality.
- Create and maintain dashboards alerts and signals that surface tooling issues early; integrate observability into new tooling to reduce MTTR.
- Build self-service and guided diagnostics that empower Support/CX to resolve common issues and collect highquality context for escalations.
- Codify reliability and support practices into services APIs and Kubernetes-native controllers/operators where appropriate.
- Partner with engineering leadership and internal stakeholders to prioritize roadmap initiatives land adoption and measure business impact.
- Participate in an oncall rotation for the tooling you own.
What youve worked on (Minimum qualifications)
- 4 years of software or infrastructure engineering experience building and operating production services.
- Proficiency in Go or Python (or equivalent experience).
- Strong fundamentals in Linux containers and Kubernetes; comfortable debugging in distributed systems.
- Experience with observability (metrics/logs/traces) and using data to improve reliability and support outcomes.
- Demonstrated experience with incident management and steadystate operational excellence (e.g. progressive delivery testing strategies error budgets faulttolerant design).
- Comfort collaborating with multiple stakeholders (Support/CX Product SRE and service owners).
Preferred qualifications
- Experience integrating or building support/operations tooling (e.g. ticketing/incident systems status page knowledge management chat/alerting integrations).
- Experience automating manual workflows and stitching together productivity platforms.
- Familiarity with AI/ML tooling for retrieval summarization or copilotstyle assistance.
- Experience codifying operational practices into Kubernetes controllers operators or platform services.
Wondering if youre a good fit
We value diverse experiences. Even if you dont match every bullet wed still love to hear from youespecially if youre excited about reliability tooling customer experience and partnering across teams to make CoreWeave better every day.
The base salary range for this role is $139000 to $204000. The starting salary will be determined based on job-related knowledge skills experience and market location. We strive for both market alignment and internal equity when determining addition to base salary our total rewards package includes a discretionary bonus equity awards and a comprehensive benefits program (all based on eligibility).
What We Offer
The range weve posted represents the typical compensation range for this role. To determine actual compensation we review the market rate for each candidate which can include a variety of factors. These include qualifications experience interview performance and location.
In addition to a competitive salary we offer a variety of benefits to support your needs including:
- Medical dental and vision insurance - 100% paid for by CoreWeave
- Company-paid Life Insurance
- Voluntary supplemental life insurance
- Short and long-term disability insurance
- Flexible Spending Account
- Health Savings Account
- Tuition Reimbursement
- Ability to Participate in Employee Stock Purchase Program (ESPP)
- Mental Wellness Benefits through Spring Health
- Family-Forming support provided by Carrot
- Paid Parental Leave
- Flexible full-service childcare support with Kinside
- 401(k) with a generous employer match
- Flexible PTO
- Catered lunch each day in our office and data center locations
- A casual work environment
- A work culture focused on innovative disruption
Our Workplace
While we prioritize a hybrid work environment remote work may be considered for candidates located more than 30 miles from an office based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration
California Consumer Privacy Act - California applicants only
CoreWeave is an equal opportunity employer committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race color religion sex disability age sexual orientation gender identity national origin veteran status or genetic information.
As part of this commitment and consistent with the Americans with Disabilities Act (ADA) CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process unless such accommodation would cause an undue hardship. If reasonable accommodation is needed please contact: .
Export Control Compliance
This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information applicant must either be (A) a U.S. person defined as a (i) U.S. citizen or national (ii) U.S. lawful permanent resident (green card holder) (iii) refugee under 8 U.S.C. 1157 or (iv) asylee under 8 U.S.C. 1158 (B) eligible to access the export controlled information without a required export authorization or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may for legitimate business reasons decline to pursue any export licensing process.
Key Skills
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- Insurance Management
- JDE
- Administration Office
- Catering Operations
About Company
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