Call Center Coordinator (Part Time)
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Job Location:
Lake Ronkonkoma, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
- Schedule: Monday and Friday 8am-630pm
- Effectively communicate changes to administration procedures of the front office including telephones processing scheduling and verifications.
- Route escalated calls to the appropriate department and personnel.
- Complete tasks surrounding the nature of the call and providing the highest level of patient care and support.
- Schedule appointments based on availability and continuity of care verifies insurance information updates demographics and informs patients of necessary documentation for health center visits.
- Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
- Answer a high volume of calls
Qualifications :
- High School Diploma or equivalent
- Strong customer service skills; ability to diffuse client frustrations
- Excellent interpersonal and communication skills
- Ability to use logic and problem-solving skills to resolve issues
- Ability to work independently under tight deadlines in a rapidly changing environment
- Excellent time management and organizational skills
Additional Information :
What We Offer!
- Competitive compensation package
- 401(k) plan with company matching options
- Generous Paid Time Off
- A rich benefits package including medical dental life and long-term disability insurance
- Progressive Leadership Development Programs
- New Yorks 529 College Savings Program
- Employee Perks: discounted rates for entertainment travel fitness insurance plans etc. through our partnership with Plum Benefits
- FSA Plans- pre tax savings plans to pay for unreimbursed medical and dental expenses travel to & from work
- Company Events- Annual Family Field Day Leadership Retreats and Holiday Awards Celebration
- And much more!
Remote Work :
No
Employment Type :
Part-time
Key Skills
- Bidding
- Apps
- Benefits
- Corporate Recruitment
- Android Development
About Company
P4 Physical Therapy believes in placing the well-being of our patients first. We accomplish this by carefully selecting compassionate, dedicated, and team-oriented staff. Our company is therapist owned with over 42 years of qualified therapy experience. Step inside our locations, and ... View more
