Sales Operations Support 3

In this position your responsibilities will include:(This section should provide a detailed list of the main duties associated with the role)

• Monitor and control contractually defined billing milestones ensuring the issuance of documents and invoices within deadlines.

• Coordinate the collection of necessary information and documentation for revenue recognition both for Percentage of Completion and Completed Contract agreements.

• Monitor contractual clauses related to adjustments penalties and terms ensuring administrative and financial compliance.

• Maintain control of all mandatory administrative documentation (insurance certificates team data licenses) distinguishing it from technical deliverables.

• Support the preparation of administrative amendments and guarantee the traceability of contractual changes from a documentation perspective.

• Act as the administrative point of contact with the client ensuring clarity regarding payment milestones contractual requirements and administrative deliverables.

• Feed administrative contract-related indicators (KPIs) and prepare supporting documentation for internal or external audits.

• Ensure proper use of corporate systems (Oracle SmartSheet among others) for the management control and communication of administrative actions.

• Collaborate with internal areas such as engineering sales finance supply chain and legal to ensure the flow and control of contractual administrative processes.

• Coordinate and oversee the administrative activities carried out by the Project Support team in Costa Rica ensuring alignment with local processes delivery deadlines and Emerson standards.

• Effective Communication: Communicates clearly and objectively adapting messages to the audience and situation.

• Personal Responsibility: Takes ownership of tasks and results demonstrating integrity and reliability.

• Attention to Detail: Is careful and precise when handling documents data and processes minimizing mistakes and rework.

• Results-Oriented: Shows commitment to delivering quality results respecting established deadlines and goals.

• Collaboration and Teamwork: Works well with others sharing information and supporting common objectives.

• Minimum of 3 years experience in administrative roles related to the execution of projects or industrial service contracts.

• Knowledge of ERP systems preferably Oracle as well as administrative and financial management tools.

• Proven ability in organization document control and monitoring of contractual obligations.

• Familiarity with billing practices contract management and supporting revenue recognition processes.

• Bachelors degree in administration Engineering Economics Accounting or related fields.

• Previous experience with industrial automation contracts or LTSAs.

• Familiarity with tax regulations and fiscal obligations in industrial contracts.

• Experience with internal or external audits and preparation of supporting documentation.

• Intermediate or advanced English for communication with global structures.

• Knowledge of tools such as SmartSheet SharePoint or corporate workflow systems.