Engineer Server Virtualisation
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Inetum Managed Services Operations provides Managed Services for multiple customers across Europe on a 24 by 7 basis. Managed Services Operations is structured on 3 main levels of technical competence: Support Technician Support Engineer (system administrator) and System Engineer. The 3 levels act as a team to ensure customer satisfaction.
As a Systems Engineer (2nd Line Support Engineer) you will ensure the Operational IT infrastructure is maintained at the highest standards. You will work with your IT colleagues and manufacturers on the development and revision of the IT system support strategies in order to ensure our SLA and system availability targets are met and our Service Performance is brought to a higher level.
Responsibilities:
- Taking ownership of customer issues reported and seeing problems through to resolution;
- Maintain optimal level of customer satisfaction and identify all customer issues and recommend appropriate resolution;
- Providing 2nd-level support by: researching diagnosing troubleshooting identifying solutions carrying out configurations performing upgrades carrying out migrations;
- Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams;
- Write and maintain documentation.
Qualifications :
Profile:
- Microsoft Windows server experience with multi-user applications;
- Experience with VMware servers (installation configuration management performance monitoring and tuning of virtual machines ESXi servers);
- Experience with Citrix and Nutanix;
- Proficiency with Virtual machine troubleshooting and performance issues;
- Experience creating VM deployment templates and automated deployments;
- Storage Area Network experience with high availability and performance for virtualization;
- Fluent in technical English (spoken & written).
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Disaster Recovery
- Information Management
- Network Administration
- Active Directory
- VMware
- Citrix
- Microsoft Windows Server
- Windows
- Microsoft Exchange
- SAN
- Database Administration
- Dns
About Company
Inetum is a European leader in digital services. Inetums team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetums solutions aim at contributing to its clients performance and innovation as well ... View more
