Property Manager II

Position Summary:

An SCS Property Manager II functions as the primary sales and leasing agent relationship manager and services coordinator for all the tenants within the properties they oversee. Working under the direction of their Area Manager they are responsible for providing astonishing customer service to community residents future residents and is the on-site supervisor and team leader for all service team members at their properties. This 3-level role grows in independence knowledge skills abilities and responsibilities as you progress through each level. Finally as the primary salesperson for the property the SCS Property Manager is responsible for maintaining maximum occupancy levels through leasing and tenant retention.

Job Duties & Responsibilities:

Level II

• A Level II Property Manager performs through their ability and experience all the services and functions of a property manager at SCS. They are reliable consistent and require minimal assistance once theyve been tasked by their Area Property Managers. They know what they are doing and can be counted on to perform to expectations consistently.
• Oversee and manage properties with a total tenant capacity of up to 200 tenants
• Provide astonishing customer service in all dealings with tenants community representatives and vendors
• Reach and maintain occupancy levels of 95% by promptly responding to leads generated through email text or incoming phone calls
• Show apartments to prospective tenants work with them to overcome obstacles and guide them through the application process
• Execute SCS lease contracts with accuracy and attention to detail including issuing 5 Day Notices for lease violations
• Provide input on marketing materials and assist with corporate/local sales calls
• Promote and host Open Houses during and after business hours or at the weekends
• Work with tenants to solve potential issues and help avoid escalation
• Communicate with and assist the leasing department with the day-to-day operations of the property coordinating and directing SCS staff and other service personnel
• Contribute to the monthly and annual occupancy and retention forecasting process
• Oversee tenant move-ins/outs including apartment inspections and reconciling security deposits
• Help maintain the grounds as seasonably appropriate by regularly inspecting their assigned properties to ensure they are meeting SCS standards
• Coordinate the turnover process to ensure a smooth occupant transition by working with and coordinating maintenance technicians cleaners painters & carpet cleaning.
• Be available on the first day of the month and last day of the month for tenants moving in moving out and apartment turnovers.
• Other duties as assigned.

Knowledge Skills & Abilities:

• A Bachelors Degree in business administration Marketing Property Management or equivalent education & experience.
• 2 years of property management experience and a working knowledge of Fair Housing Laws
• A Valid drivers license with reliable transportation to and from work each day
• Experience in customer service marketing and sales is helpful
• Microsoft Office Suite experience and ERP Platform experience preferred
• The ability to thrive in a fast-paced environment while maintaining excellent attention to detail
• Strong organization skills with the ability to multitask projects through from start to finish
• Excellent communication skills

Physical Requirements:

• Ability to lift and carry up to 50 pounds occasionally
• Ability to stand and walk for long periods of time
• Frequent bending kneeling twisting/turning reaching crouching and crawling
• Ability to climb stairs
• Comfortable working at various heights.

Work Schedule:

While the standard work schedule is from 8:00 am through 5:00 pm Monday to Friday each week this position requires flexibility to work both earlier and later as well as an occasional weekend when business needs dictate; this includes having the ability to answer tenant and potential occupants phone calls as needed. The successful candidate will have good organizational skills be self-motivated possess good time management skills and have the ability to communicate with people on all levels.

Work Environment:

The majority of this position is in a professional setting dealing with on-site communications with residents showing apartments and following up with the leasing department and maintenance staff. The other element of the position is the ability to coordinate and oversee the grounds as seasonably appropriate. The Property Manager will be exposed to seasonal temperature variations paint and sanitation chemicals.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

S.C. Swiderski (SCS) founded in Mosinee Wisconsin in 1992 is a fully integrated real estate development company. SCS supports the development design construction management and maintenance of its portfolio. SCS values quality trust integrity community and innovation in its people and processes. SCS is committed to continuous growth and enhancing the housing industry by concentrating on providing solutions to housing needs.