Manager, Sales Engineering Operations

San Francisco, CA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

About the role:

As a Manager of the SE Operations Team at Samsara youd be part of a diverse group of technically minded folks working together to bring our unique connected operations technology to customers. Our Global SE Team works with prospects and customers on solutions for logistics/supply chain management fleet maintenance strategies global asset management machine control systems/diagnostics system integration and regulatory compliance. The SE Operations Team ensures that our SE Team is enabled for success in the Field by providing operating planning new hire onboarding technical enablement process management tooling in-person events and performance reporting. This role will ensure strong execution and continuous improvement in all of these areas.

This role is open to candidates residing in the US.

You should apply if:

You want to impact the industries that run our world: Your efforts will result in real-world impact helping to keep the lights on get food into grocery stores and most importantly ensure workers return home safely.
You have an innate curiosity about how businesses work: One day youll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and havent been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
You want to be with the best: Samsaras high-performance culture means youll be surrounded by the best and challenged to go farther than you have before.
You are a team player: At Samsara sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

In this role you will:

Manage a high performing team of embedded Operations professionals looking after the Sales Engineering Team at Samsara. Team Members currently include Program/Project Managers Data Scientists and Technical enablement professionals
Reporting to the Sr. Director level build and maintain a comprehensive Program that supports Samsaras Global Sales Engineering Team including but not limited to:

Participation in annual operating planning capacity planning GTM planning and managing all productivity software and tooling used by the SE Team
Ensuring a healthy well communicated career framework for SEs including partnering with the People Team to maintain a strong a talent funnel
Ensuring strong cross-functional partnerships across all internal teams including Sales Product Marketing Operations and Sales Enablement Orgs.
Enabling SE Ops team to champion/own SE Event planning such as the annual SE Summit requiring expert knowledge in logistics and project management
Partnering with Product Sales and SE Leadership to drive technical enablement strategy that strongly equips SEs for success in the Field
Build strong operational performance reporting to be delivered directly to the Executive Leadership Team

Minimum requirements for the role:

A passion for new technologies especially as they apply to the Industrial IoT space
Bachelors degree in Engineering or related field
7 years of experience in Consulting Finance Business Operations Sales Strategy & Operations or other analytical role
3 years leading a team and/or program as part of a GTM function
Experience building processes and enablement strategies resulting in measurable increases in organizational productivity and efficiency
A firm understanding of business process automation and experience driving cross-functional initiatives to completion
Enthusiastic about enablement program management & supporting technical sales and product teams

An ideal candidate also has:

MS/MBA
Fluency in AI terminology and strategy especially in business process design
Understanding of software development and release cycles with a focus on New Product Introduction and technical enablement
Experience building and managing intake processes and roadmaps to organize and report on team productivity
Experience leading planning and execution of a multi-day conference-style event for an audience of 200 stakeholders

Required Experience:

Manager

About the role:As a Manager of the SE Operations Team at Samsara youd be part of a diverse group of technically minded folks working together to bring our unique connected operations technology to customers. Our Global SE Team works with prospects and customers on solutions for logistics/supply chai...

About the role:

You should apply if:

You want to impact the industries that run our world: Your efforts will result in real-world impact helping to keep the lights on get food into grocery stores and most importantly ensure workers return home safely.
You have an innate curiosity about how businesses work: One day youll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and havent been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
You want to be with the best: Samsaras high-performance culture means youll be surrounded by the best and challenged to go farther than you have before.
You are a team player: At Samsara sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

In this role you will:

Manage a high performing team of embedded Operations professionals looking after the Sales Engineering Team at Samsara. Team Members currently include Program/Project Managers Data Scientists and Technical enablement professionals
Reporting to the Sr. Director level build and maintain a comprehensive Program that supports Samsaras Global Sales Engineering Team including but not limited to:

Participation in annual operating planning capacity planning GTM planning and managing all productivity software and tooling used by the SE Team
Ensuring a healthy well communicated career framework for SEs including partnering with the People Team to maintain a strong a talent funnel
Ensuring strong cross-functional partnerships across all internal teams including Sales Product Marketing Operations and Sales Enablement Orgs.
Enabling SE Ops team to champion/own SE Event planning such as the annual SE Summit requiring expert knowledge in logistics and project management
Partnering with Product Sales and SE Leadership to drive technical enablement strategy that strongly equips SEs for success in the Field
Build strong operational performance reporting to be delivered directly to the Executive Leadership Team

Minimum requirements for the role:

A passion for new technologies especially as they apply to the Industrial IoT space
Bachelors degree in Engineering or related field
7 years of experience in Consulting Finance Business Operations Sales Strategy & Operations or other analytical role
3 years leading a team and/or program as part of a GTM function
Experience building processes and enablement strategies resulting in measurable increases in organizational productivity and efficiency
A firm understanding of business process automation and experience driving cross-functional initiatives to completion
Enthusiastic about enablement program management & supporting technical sales and product teams

An ideal candidate also has:

MS/MBA
Fluency in AI terminology and strategy especially in business process design
Understanding of software development and release cycles with a focus on New Product Introduction and technical enablement
Experience building and managing intake processes and roadmaps to organize and report on team productivity
Experience leading planning and execution of a multi-day conference-style event for an audience of 200 stakeholders

Required Experience:

Manager

Key Skills

Hospitality Experience
Go
Management Experience
React
Redux
Node.js
AWS
Mechanical Engineering
Team Management
Leadership Experience
Mentoring
Distributed Systems

Apply Now

About Company

Samsara

Publicly traded company [NYSE: IOT] offering a single platform for fleet operations at scale. Products include real-time GPS, ELD, AI-powered dash cams, telematics, maintenance, routing, & driver app. Recognized by the Forbes Cloud 100.

View Profile View Profile

AI AutoApply

Apply to 100+ jobs with one click