Senior Specialist Corporate Communications IT

Job Description

Our Companys Information Technology organization partners with colleagues across the business to deliver technology solutions that empower our corporate communications function. As part of the IT team you will collaborate internationally to deliver services and applications that enhance communication effectiveness support global messaging and drive innovation in how our Company communicates with internal and external stakeholders.

We are seeking an experienced professional with a strong background in Product Management to shape the vision and strategy for technology solutions supporting corporate communications. The Product Manager will define product strategy drive continuous discovery and work with stakeholders to deliver high-value application solutions that improve communication workflows content management and stakeholder engagement for our Company communications teams.

Key Responsibilities

Product Strategy & Roadmap

Lead and manage IT applications supporting corporate communications serving as the main point of contact for these solutions.

Own the product roadmap and demand pipeline ensuring alignment with our Company communications strategy and business goals.

Vision & Principles

Define and communicate the vision and strategy for communications technology products maximizing value and driving measurable outcomes.

Prioritization

Ruthlessly prioritize high impact work that advances communications capabilities continuously reassessing priorities as new insights and data emerge.

Discovery & User Research

Lead ongoing discovery activities (user research interviews surveys usability testing) in partnership with communications stakeholders and UX/Design teams to validate assumptions and inform product decisions.

Translate user insights from communications teams into clear requirements hypotheses and minimal viable experiments for technology solutions.

Execution & Delivery

Maintain and prioritize a healthy backlog of epics features and user stories aligned with the communications roadmap.

Partner with development teams to ensure high-quality delivery using Agile methodologies.

Act as product owner through delivery ensuring outcomes meet the needs of the communications function and align with product vision.

Collaboration

Work closely with software engineers architects UX designers business analysts project managers vendors and communications stakeholders to refine scope and deliver technology solutions.

Regulatory & Compliance

Ensure technology solutions for communications comply with relevant regulations and standards partnering with compliance and quality teams as needed.

Risk & Issue Management

Capture and manage risks impediments assumptions and dependencies for communications technology execution focusing on early mitigation.

Stakeholder Alignment

Facilitate alignment among communications stakeholders through data-driven decision-making and clear communication.

Value Measurement & Reporting

Define success metrics (KPIs OKRs outcome measures) for communications technology in partnership with stakeholders.

Continuously measure and report progress communicating value and learnings to leadership.

Vendor & Financial Management

Manage vendor contracts and total cost of ownership for communications technology products collaborating with procurement and finance to optimize costs.

Experience and Skills

Bachelors in IT Engineering Computer Science or related field.

5 years of relevant work experience with at least 3 years of demonstrated Technical Product Management experience supporting IT applications or technology solutions.

Experience building and supporting large-scale IT solutions using modern technologies.

Strong experience working in agile environments (scrum kanban) and with agile teams.

Hands-on with product tools such as Jira Confluence analytics platforms and collaboration tools; comfortable producing roadmap artifacts and prioritization documentation.

Excellent interpersonal and communication skills with the ability to quickly establish credibility and trust with communications stakeholders.

Self-motivated curious and collaborative; able to foster an inclusive team culture across a global organization.

Proficiency in written and spoken English.

Preferred Qualifications

Product management certification (e.g. Pragmatic Institute) and/or Agile certifications (CSPO CSM) preferred.

Experience working with SaaS/COTS vendors and procurement processes.

Previous experience in communications technology life sciences pharma industry or clinical operations domain.

Required Skills

Asset Management Benefits Management Business Case Development Communication Customer Experience Management Key Performance Indicators (KPI) Management System Development Product Management Product Roadmap Product Strategies Requirements Management Software Product Management Stakeholder Relationship Management Strategic Planning System Designs Total Cost of Ownership Analysis Vendor Management Vendor Management Systems (VMS)

Required Skills:

Preferred Skills:

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Effective September 5 2023 employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week Monday - Thursday although the specific days may vary by site or organization with Friday designated as a remote-working day unless business critical tasks require an on-site Hybrid work model does not apply to and daily in-person attendance is required for field-based positions; facility-based manufacturing-based or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note this Hybrid work model guidance also does not apply to roles that have been designated as remote.

The salary range for this role is

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employees position within the salary range will be based on several factors including but not limited to relevant education qualifications certifications experience skills geographic location government requirements and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive if applicable.

We offer a comprehensive package of benefits. Available benefits include medical dental vision healthcare and other insurance benefits (for employee and family) retirement benefits including 401(k) paid holidays vacation and compassionate and sick days. More information about benefits is available at can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

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