Operations Associate

Onsite with Hybrid Opportunity

$19 - $20 an hour

Do you thrive in a fast-paced environment where accuracy service and teamwork matter Prime Health Services is looking for a detail-oriented customer-focused Operations Associate to join our growing this role youll support several operational departments ensure data quality and help maintain a smooth professional experience for our clients providers and internal teams.

If you enjoy being the dependable go-to person who keeps things running seamlessly this is the role for you!

What Youll Do

As an Operations Associate youll work across several key operational areas including:

Data Integrity

• Communicate daily with medical provider offices to verify demographics
• Research information respond to emails and update internal databases
• Route questions to the appropriate internal teams

Data Quality

• Support audits and special projects to ensure accuracy and compliance
• Review client contracts and partner network data
• Identify trends and share findings with management

Data & Contract Entry

• Enter provider demographic and reimbursement details
• Scan file and assist with basic reporting
• Ensure welcome packets and outgoing mail campaigns are completed accurately and on time

Panel Building

• Build and maintain accurate medical provider panels for workers compensation clients
• Log client requests and ensure updates are completed promptly

Reception Support

• Welcome visitors clients and vendors
• Answer main phone lines and route calls
• Maintain break areas and manage supply ordering
• Assist with meeting set-ups mail distribution and general office tasks

What You Bring

• High School Diploma or GED required; Associate or Bachelors degree preferred
• 2 years of clerical or customer service experiencehealthcare experience strongly preferred
• Strong skills in Microsoft Office (Word Excel PowerPoint Teams)
• Excellent written and verbal communication skills
• Ability to multitask stay organized and thrive in a fast-moving environment
• Strong attention to detail confidentiality and reliability

Why Youll Love Working at PHS

Benefits

Medical Insurance (high-deductible plan with HSA)
Dental and Vision Insurance
Company-paid short-term & long-term disability
Company-paid group term life insurance
Generous PTO: 160 hours (4 weeks) annually with rollover and cash-out options
Fitbit program with monetary rewards
Employee recognition programs
Corporate office amenities including:
Specialty coffee machines
Smoothie bar
Assorted teas
Fruit provided by the company
Collaborative workspaces
Onsite market
Frequent employee events: potlucks contests video game tournaments Mental Health Awareness Month activities company carnival and more!

About Prime Health Services

Prime Health Services (PHS) is a national medical cost containment company specializing in customized PPO network solutions. Since 2001 weve partnered with insurance carriers TPAs self-insured groups and government entities to deliver high-quality healthcare access at discounted rates. Our technology-driven approach allows us to provide fast flexible and dependable service to our clients while supporting a collaborative employee-focused workplace.