LOB Customer Experience Assistant
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Job Location:
Birmingham - UK
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
LOB Customer Experience Assistant (Saturday Only)
Permanent
Grade A (pro-rata)
We are a Living Wage Employer and all our roles will be paid as such where the pay scales are below the Living Wage rate.
Consultation grade - subject to formal evaluation under the Pay Equity Review
Working 6 hours per week - 10:45-17:15
Do you enjoy helping people working with technology and being part of a vibrant community space The Library of Birmingham is looking for enthusiastic Saturday Assistants to join our team!
What Youll Do:
- Welcome visitors and help them find what they need
- Support customers with computers and devices
- Keep our shelves stocked and organised
- Handle book loans memberships and simple admin tasks
- Assist with payments and provide great customer service
- Help keep the library safe and friendly for everyone
Why Youll Love It:
- Gain real work experience in a professional environment
- Develop customer service and teamwork skills
- Work in one of the UKs most iconic libraries!
- Flexible hours that fit around your studies or other commitments
Who Were Looking For:
- Friendly and approachable people who enjoy helping others
- Good communication skills and a positive attitude
- Basic IT skills (dont worrywell train you!)
- Great opportunity for individuals in college or university
For any informal enquires please contact: Resourcing@
Please upload an up-to-date CV and Personal Statement via the attachments part of your application. The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately we cannot consider any applications without a CV and Personal Statement attached
Birmingham City Council is an accredited Disability Confident Leader employer and we are committed to employing retaining and developing all of our people.
We want to ensure your recruitment journey with us is a positive and equitable one so please let us know if there are any reasonable adjustments additional support accessibility needs or if there is any way in which we can support you through your application.
We are dedicated to supporting internal mobility and the development of our people. As such applications from internal employees and those under S118 will be given priority and reviewed before external applications are considered.
We welcome applications from people with caring responsibilities and flexible working options will be considered.
A Disclosure and Barring Service (DBS) check will be undertaken.
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements before any employment offer can be confirmed.
Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy Birmingham City Councilhere.
Key Skills
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About Company
We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in ... View more
