ServiceNow Architect

Washington, AR - USA

Monthly Salary: Not Disclosed

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: ServiceNow Architect

This is a long term contracting position located in Washington DC and Candidates will work onsite 2-3 days a MONTH. However candidates must be local to the DC area starting on day 1 of this project.

Responsibilities:

We need a ServiceNow Architect to lead the delivery and future state solution of a large-scale ServiceNow initiative. Scope includes supporting the ITSM ITOM ITAM Security Operations and Strategic Portfolio Management modules. This will include operations automation workflow standardization and platform governance. The architect will drive the future state roadmap and ensure the platform is scalable secure and built the right way - not just the fast way.

Duties and Responsibilities:

Own ServiceNow platform architecture roadmap and design standards.
Lead alignment across applications infrastructure and services.
Architect integrations (directory/identity monitoring/event management ERP/finance endpoint management tools).
Establish and enforce development best practices: security ACL/RBAC Flow Designer ATF release pipelines.
Guide product owners developers and admins; approve solution designs.
Ensure performance scalability and upgrade readiness.
Build dashboards that show operational value and outcomes (not just activity).
Reduce technical debt; streamline change/incident/problem workflows.

Qualifications:

Education and Years of Experience: Bachelors degree in Computer Science Information Systems Engineering or equivalent experience.

Required Skills/Certifications:

ServiceNow Certified System Administrator (CSA)
Minimum 7 years of ServiceNow experience.
3 years acting as a ServiceNow Architect or Design Authority.

Deep expertise in:
- ITSM (Incident/Problem/Change/Request)
- ITOM
- ITAM
- Security operations
- Strategic portfolio management
- IntegrationHub & Flow Designer
Strong understanding of non-functional requirements: performance security upgradeability and release management.
Proven experience leading cross-functional delivery teams.

Preferred Experience

ServiceNow support for a large enterprise or public-sector environment
Platform automation: Automated Test Framework (ATF) pipelines CI/CD
Service Mapping ITOM Performance Analytics

Preferred (any of the following):

Certified Implementation Specialist (CIS) - ITSM / Discovery / CMDB / CSDM
Certified Application Developer (CAD)
Certified Technical Architect (CTA) highly preferred
ITIL v4 Foundation or higher.

Job Title: ServiceNow Architect This is a long term contracting position located in Washington DC and Candidates will work onsite 2-3 days a MONTH. However candidates must be local to the DC area starting on day 1 of this project. Responsibilities: We need a ServiceNow Architect to lead the deliver...