Senior Services Sales Manager
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Job Location:
Boston, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Come join a company who is a key leader in the industry scaling the next core commerce infrastructure and on the path from $100M to $500M! Founded in 2012 Salsify helps brand manufacturers distributors and retailers in over 80 countries collaborate to win on the digital shelf. As the market leader globally our products are shopper-centric frictionless and create memorable commerce experiences. Our products provide a competitive edge through experiences that improve brand trust amplify product differentiation and assortments increase conversion rate improve profit margins and speed time to market.
Learn how the worlds largest brands including Mars LOreal Coca-Cola Bosch and GSK as well as retailers and distributors such as Carrefour Metro and Intermarché use Salsify everyday to stand out on the digital shelf.
At Salsify we strive to embody an equitable diverse and inclusive company culture. We are united across countries levels tenures and a host of other dimensions of diversity. We understand that while work is just one aspect of who we are a truly inclusive culture accounts for the full authenticity of every single human being that works here.
About the Opportunity
As a Senior Services Sales Manager you will play a critical role in driving the growth of Salsifys Professional Services business. You will use your sales acumen and experience in professional services to build relationships with prospects and customers identify opportunities and manage the end-to-end sales process of services engagements. You will work collaboratively with cross-functional teams including Sales Customer Success and Solutions Architecture to align service offerings with customer needs negotiate contracts and close deals. This is a highly visible role that will allow you to influence and shape the direction of services sales at Salsify while ensuring the success of our customers throughout the sales cycle and beyond.
How Youll Make an Impact:
- Develop and Execute Sales Strategy: Build and manage a pipeline of services opportunities byengaging consultatively with prospects customers partners and account executives.
- Drive Services Revenue Growth: Meet or exceed quarterly services bookings targets byclosing services sales opportunities across new and existing customers.
- Collaborate with Sales and Customer Success: Work closely with software sales teams todefine services strategy for new opportunities positioning Salsifys professional services tomaximize customer value.
- Present and Propose Services Solutions: Lead presentations and discussions with seniordecision-makers articulating the value of Salsifys professional services to addresscustomer business needs and strategic objectives.
- Scope and Estimate Projects: Collaborate with Solutions Architects and technical consultantsto scope and estimate the requirements timelines and costs of services engagements.
- Negotiate and Close Contracts: Manage the services contracting process collaborating withlegal procurement and customer stakeholders to negotiate Master Services Agreements(MSAs) Statements of Work (SOWs) and other contractual agreements.
- Forecast and Track Opportunities: Accurately forecast services revenue in Salesforce andmanage the sales pipeline providing timely updates to senior leadership.
- Optimize the Sales Process: Identify and recommend improvements to enhance the efficiency of the services sales process including refining service packages pricing and internal workflows.
- Seamless Handover to Delivery: Ensure smooth transition of signed services projects to thepost-sales delivery teams setting clear expectations and fostering collaboration betweenpre-sales and post-sales stakeholders.
- Cross-Functional Collaboration: Build and maintain strong relationships with adjacent teamssuch as Sales Customer Success Finance and Operations to drive alignment and ensure thesuccess of services engagements.
Youll Enjoy This Role If You Have:
- Professional Services Sales Experience: Experience selling professional services in a SaaS ortechnology-driven environment with experience in scoping positioning and negotiatingservices contracts (a plus if you have eCommerce industry experience).
- Consultative Selling Approach: Strong ability to engage with senior business and ITdecision-makers providing tailored solutions to address business challenges and drivecustomer success.
- Cross-Functional Collaboration: Demonstrated experience working effectively with salescustomer success finance and delivery teams to execute and deliver services strategies andapproaches successfully.
- Strong Communication Skills: Exceptional verbal and written communication skills with theability to present complex concepts to diverse audiences including C-level executivestechnical teams and business stakeholders.
- Excellent Time Management Skills: Ability to prioritize organize and manage multipleaccounts at once ensuring deadlines are met and targets are achieved.
- Ability to balance competing internal and customer-facing priorities effectively without sacrificing quality orcustomer experience.
- Customer-Centric Mindset: Passion for understanding and solving customer needs with afocus on ensuring the long-term success and adoption of our customers.
- Negotiation Expertise: Ability to effectively negotiate contracts and overcome objectionswhile maintaining a strong focus on customer relationships and service delivery.
- Adaptability and Initiative: Able to thrive in a fast-paced evolving environment and proactivelydrive initiatives to improve services sales and internal processes.
If youre worried about checking all of the boxes dont be! We encourage you to apply or reach out to with questions!
- We pay market rates which are competitive and equitable
- We pay based on performance and proficiency not tenure
- We adjust proactively; when the market moves we do too
Salsify loves a good success story and it would be our privilege to help write yours! We recognize that talent and potential come in all forms and that years of experience does not guarantee on-the-job effectiveness or leadership potential. Our hiring process involves recognizing a persons achievements subject matter expertise and passion not just check marks next to a job description. If you have an interest in our roles please do not hesitate to apply - we would be happy to speak with you!
A member of Talent will be reaching out about next steps if we would like to move forward.
Salsifys mission is to empower brand manufacturers to win on the digital shelf.
Helping brand manufacturers to win online is what we do. Our culture is who we are. We are empowered. We are positive thinkers. We take action. We care deeply. These values have driven Salsifys growth and earned the company numerous top workplace awards.
We are headquartered in Boston Massachusetts and have hubs in Lisbon (Portugal) and Sydney (Australia). If you are excited to work in a fast-paced environment with a team that values agility curiosity and passion we want to hear from you!
As part of the hiring process we may be conducting reference checks with your provided contacts.
Please see ourCandidate Privacy Statement for information on the personal data we process in connection with your application.
An Inclusive Place To Work
Salsify does not discriminate based on race religion color national origin sex gender gender expression sexual orientation age marital status veteran status or disability status. Studies have found that people of color and women do not apply to jobs if they do not meet all the requirements. At Salsify we are committed to empowering a diverse workforce. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment.
Accommodations
Salsify is committed to an inclusive hiring process and we aim to provide accommodations for persons with disabilities. If you need any accommodations for the application or throughout the interview process please contact .
We take your security seriously. When applying for a position with us please be aware of the following:
Official Communication Channels
All legitimate communications from our team including interview requests and job offers will only come from an email address ending in @. We will never use generic email addresses (like Gmail or Yahoo) or ask you to communicate through unofficial channels.
Verify Job Postings
Always verify the legitimacy of any Salsify job posting by checking our official websites careers page. If a position is not listed there it is not a genuine Salsify opening.
Secure Application Process
We use secure applicant tracking systems and encrypted communication channels to protect your sensitive information and documents throughout the application process.
No Payments Ever Required
Legitimate employers including Salsify will never ask for upfront payments for applications training or equipment. Any request for payment is a clear sign of a scam.
Personal Information Requests
Sensitive personal information such as bank details or social security numbers will only be requested after a formal job offer has been made and exclusively through secure verified being aware of these protocols you can help us ensure a safe and secure application experience.
Required Experience:
Manager
Key Skills
- Electro Mechanical
- Instrument Maintenance
- Adobe Dreamweaver
- Document Control Management
- E-Commerce
About Company
Drive sales growth and deliver winning shopping experiences with Salsify PXM, the product experience management platform for modern commerce.
