Sr. JIRA Developer

Position Description:

Do you have a proven interest optimizing information technology delivery and increasing value to customers Do you have a passion for working with others and learning Are you a go-to problem solver that is motivated to make an impact by crafting customized business efficiencies for our clients If so joining CGI as a JIRA Developer could be the ideal opportunity for you.
An ERP O&M team supporting a large federal agency is hiring an Atlassian Administrator to serve as a JIRA Developer. On this team you will work in a highly collaborative fast-paced environment to provide expertise in designing developing and executing solutions to enhance the quality of JIRA-based solutions for our clients. At CGI you can explore your full potential not confined by borders or pre-defined paths. Youre empowered to tackle problems in your own unique way which is not only valued and respected but encouraged.
This position is located in our Fairfax VA office; however a hybrid working model is acceptable.

Your future duties and responsibilities:

Work with customers and internal stakeholders to understand requirements design and estimate solutions and develop/implement the solutions into Production
Lead customer review and approval of proposed solutions
Provide status to customers and the JIRA Project Manager on a regular basis
Understand required team processes and mentor other team members on these processes
Research new JIRA capabilities and build repeatable processes for customers
When new functionality is requested by customers review various options in order to provide analysis on possible solutions

Required qualifications to be successful in this role:

Bachelors degree in IT or business management (or related area)
Minimum 3 years of experience designing developing and implementing JIRA-based workflows projects and solutions
Minimum 3 years of experience customizing enhancements for JIRA Service Management (formerly JIRA Service Desk).
Strong communication skills. Ability to provide exceptional customer service to our clients.
Proficient in written and verbal communication
Knowledge of various software development lifecycles (Waterfall Agile SAFe Scrum Kanban etc.)
Knowledge in business process and solution design
Ability to identify areas for process improvement and/or increased efficiency
Strong analytical and problem-solving skills
Excellent teamwork and interpersonal skills
Tech savvy with ability to articulate thorough responses to end users
Good organization and facilitation skills
Ability to manage work with limited direction
Ability to set project timelines and lay out plan of actions within timelines
Motivated to take initiative and ownership of assigned tasks
Ability to lead influence and motivate without direct authority
Ability to self-learn (e.g. lead and drive your own learning experience)
Ability to easily build new relationships and proactively establish a variety of contacts across the organization
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set level experience relevant training and licensure and certifications. To support the ability to reward for merit-based performance CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $89600.00 - $194000.00.
CGI Federals benefits are offered to eligible professionals on their first day of employment to include:
.Competitive compensation
.Comprehensive insurance options
.Matching contributions through the 401(k) plan and the share purchase plan
.Paid time off for vacation holidays and sick time
.Paid parental leave
.Learning opportunities and tuition assistance
.Wellness and Well-being programs
#CGIFederalJob
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Skills:

• Atlassian JIRA Service Desk
• Atlassian Suite
• Help Desk/IT Services
• Jira
• Active Directory
• Atlassian Confluence

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our teamone of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race ethnicity ancestry color sex religion creed age national origin citizenship status disability pregnancy medical condition military and veteran status marital status sexual orientation or perceived sexual orientation gender gender identity and gender expression familial status or responsibilities reproductive health decisions political affiliation genetic information height weight or any other legally protected status or characteristics to the extent required by applicable federal state and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S. please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements and in accordance with applicable laws some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with CGIs legal duty to furnish information.