Senior Project Manager Healthcare Revenue Cycle

Job Family:

Travel Required:

Clearance Required:

What You Will Do:

Position Summary

Seeking a collaborative purposeful Senior Project Manager to lead initiatives that improve clinical operational and financial outcomes for client organizations. The role centers on healthcare systems project management and process automation supporting high-quality care delivery. Remote position with occasional travel.

• Oversee cross-functional projects to optimize EMR streamline workflows and manage vendor relations such as Softek Panther.

• Facilitate Guidehouse and Client meetings distribute materials and provide calendar updates.

• Collaborate with IT clinical billing and administrative teams to define project scope and deliverables.

• Develop and maintain project plans timelines and budgets.

• Identify risks and implement mitigation strategies.

• Deliver EMR project management tool implementation and optimization.

• Partner with revenue cycle teams to improve workflows and claims management.

• Support Guidehouse Managed Services SOP on an ADHOK basis ensuring programs success and target delivery requirements.

• Manage user provisioning and access issues with clients and vendors specifically Palomar.

Other PM tasks:

• Develop escalation mitigation strategies in coordination with the Director of Revenue Cycle Optimization & Automation and Director of Patient Financial Services (PFS) ensuring timely notification to the Account Executive to assist in driving initiatives forward.

• PMO: ownership of functional area internal team meetings (PA Coding AR Mgmt.) and tracking of open action items to closely align with client requests.

• Client Deliverables:weekly creation management and facilitation of executive agenda and meeting deck; follow up with AE leads/teams to close out open items raised on weekly calls.

• Budgeting: tracking GMS budgeted/actual hours revenue and expenses billed

• Vendor invoice reconciliation and contract adherence

• GH Active users: Monthly with Senior Management to ensure reconciliation of active user Client-GH list.

Meetings:

• Facilitate Guidehouse client meetings distribute materials and provide calendar updates.

• Own the Action planning meeting including tracking of open IT tickets all things Revenue cycle to be tracked owner deliverable dates expected ROI etc. Escalation protocol

• Advocating more time and better communication between GH and to work on resolution of outstanding issues

• PE guidance and strategy to address root causes.

• Organize and establish weekly recurring PFS/Revenue cycle update meetings driving transparency and inclusion.

Finance:

• Productivity report validation

• Expense review

• GMS P&L / budgeting - (Assist in headcount vendor spend Leaseback & Outsourced)

• Leaseback and outsource vendor fee monitoring management and reporting.

What You Will Need:

• Minimum of 10-12 years of prior relevant experience or an associates degree and a minimum of 1214 years relevant experience (Relevant experience may be substituted for formal education or advanced degree).

• Relevant experience comes from a healthcare provider central office environment or revenue cycle outsourcing company. Additional industries / services applicable.

What Would Be Nice to Have:

• Previous healthcare revenue cycle experience within a physician / hospital setting.

#LI-DNI

What We Offer:

Guidehouse offers a comprehensive total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical Rx Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Tuition Reimbursement Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

About Guidehouse

Guidehouse is an Equal Opportunity EmployerProtected Veterans Individuals with Disabilities or any other basis protected by law ordinance or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

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