Lead Consultant – Infrastructure Engineer

Ready to build the future with AI
At Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of whats possible this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.

Inviting applications for the role of Lead Consultant Infrastructure Engineer

Responsibilities

Perform patching on Windows Server & Linux server
Responsible for Storage administration.
Responsible for Windows Server Administration.
Responsible for Hyper-V Administration.
Responsible for Server & Network uptime monitoring.
Responsible for Vulnerability Remediation.
Responsible for Cloud Infrastructure Administration (Azure & AWS)
Engineer implement configure optimize troubleshoot and resolve test maintain and upgrade the platforms
Conduct inventory of hardware/software and licenses.
Work with Monitoring tools such as Logic Monitor or Science Logic to review alerts and add new devices to the monitoring tools.
Work with Manage Engine for monthly patching tasks creating reports or automating tasks within the software. Remediate systems during patching which require manual remediation.
Develop manage and update SOPs for departmental tasks or activities.
Accurately update comments and status to tickets via ticketing system.
Document activities of the as-is environment. Log failures and exceptions using defined methods
Work on scheduled maintenances service-affecting activities and contingency work outside of regular business hours.
Test end-to-end system recovery process and remediate flaws.
Perform hardware Adds/Moves/Changes for hosting infrastructure (Servers and SAN)
Provide storage infrastructure support for data replication to the Disaster Recovery site for requested applications.
Provision storage and using established procedures and more efficiently through building new procedures
Ensure all vulnerabilities are resolved prior to server delivery.

Qualifications we seek in you!
Minimum Qualifications / Skills

Bachelors Degree required. Preferably in Computer Science Information Systems or related field.

Preferred Qualifications/ Skills
Experience with Windows Server 2016 / 2022 / 2025 design implementation and administration preferred.
Experience with Linux server administration a plus.
Experience with VMWare and Hyper-V implementation and administration a plus.
Experience with Isilon Nimble and NetApp NAS/SAN design implementation and administration a plus.
Strong PowerShell / WMI Scripting knowledge.
Experience with monitoring tools adding devices creating reports/dashboards or scheduling downtime within the tools.
Experience with Patch Management systems discovering devices within it reviewing/approving patches creating jobs or adhoc reports manually remediating problematic servers during patching activities.
Experience using server automation orchestration and configuration tools such as Ansible/Terraform/ENV0 a plus.
IT certifications such as MCSA or MCSE a plus.
Experience supporting Active Directory DNS and GPO development.
Experience with HP ProLiant and DellEMC servers.
Knowledge of networking Ethernet TCP / IP and remote communications.
Ability to troubleshoot issues using Wireshark and other network analysis tools.
Excellent verbal and written communication skills.
Experience in high-availability fast-paced environments.
Good communications written & oral
Work experience on-call and 24/7 work environment.
Experience in alerts Monitoring & Major Incident management
Experience in Server Administration & patching

Why join Genpact
Lead AI-first transformation Build and scale AI solutions that redefine industries
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your careerGain hands-on experience world-class training mentorship and AI certifications to advance your skills
Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace
Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.