4PL CX Consultant Import

We Offer:

We offer you exciting career opportunities with an international reach to further expand your experience through our diversity-focused and award-winning talent development initiatives.

Energizing and pioneering this is also an environment that keeps you motivated. Youll be joining a values-led genuinely diverse and talented team that is passionate about being there for employees and for each other. We strive to deliver the right environment for the right people while fostering a culture of fairness mutual respect responsibility and care for our business and our customers.

We have a competitive compensation and benefits package for full-time employees. Our talent policies are recognized world-wide as one of the best in the industry and we continue to look for new ways to invest in our people through ongoing personal and professional development initiatives.

We value the diversity of our talent and will always strive to recruit the best person for the job. Were proud of that and we see it as a genuine source of strength for building high performing teams.

The opportunity:

As an Export / Import Customer Service Specialist youll play a vital part in our success. Youll proactively identify issues mitigating them and achieve best-in-class Customer Service.

Owns and manages the customer experience. Our customer service team has responsibility for end-to- end customer experience in compliance with relevant company procedures and agreements with customer. Owns all customer issues and facilitates their timely and effective resolution.

Requirements:

• 3 years of experience in similar positions having served customers in a Logistics/Transport company.
• BA in International Trade Logistics Logistics/Transportation Engineering international Relationships Business Administration International Commerce International relations.
• Operational Expertise: Import Ocean Air & Truck.
• Intermediate/Advanced English- Capable to have business conversations reading writing and perform presentations.
• Intermediate/Advanced Excel (graphics dynamic tables formulas).
• Advanced presentation skills.
• Communication- Ability to perform presentations to explain complex processes to different auditoriums and to communicate effectively.
• Excellent Written and Verbal skills.
• Microsoft Apps: Outlook Teams One drive.
• Customer Centricity
• Be a team player genuinely believes and lives according to collaboration.
• Shows constant and consistent care on every task and interaction.
• Communicates openly and respectfully whenever there is a conflict informs it quickly and focuses on solving the problem in an agile way.
• Open to receive feedback: To listen and learn from other perspectives/point of views and eager to learn from mistakes and share best practices and lessons learnt.
• Openly asks for support whenever its needed.
• Able to work under pressure.
• Able to work under KPIs and objectives.
• Proactive and resourceful
• Energetic Well-organized Self-Initiated/Self-driven time management.
• High sense of urgency.

Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race color gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website apply for a position or to perform a job please contact us by emailing .

Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website apply for a position or to perform a job please contact us by emailing .