Specialist, Finance Systems Support

Salary Range:

About the salary range: Were committed to being open and fair about pay. The range provided is intended as a guideline and does not represent a guaranteed offer. When we make an offer we consider the responsibilities of the position market data and internal equity to ensure consistency across our team. Your actual offer will depend on your experience skills and alignment with the role.

Vacancy status: This posting represents an active vacancy for which we are currently hiring.

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Canada Goose isnt like anything else. Weve built something great something special - an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. To Live in the Open. At Canada Goose youre part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by a purpose to keep the planet cold and the people on it warm. We endure any condition observe every detail and are building a community that believes in living bravely and coming together to support game-changing people.

Here opportunities are everywhere - to try something new to learn to do meaningful and impactful work and theyre yours for the taking.

Position Overview:

This role provides Tier 2 level support for Microsoft Dynamics 365 Finance and Operations as well as various end-user systems within Canada Gooses global infrastructure. Identify risks and opportunities and proactively manage them as required.

What Youll Do:

• Technical/Functional knowledge in Dynamics D365 ERP modules Finance Accounts Payable General Ledger Accounts Receivable Fixed Assets Retail and Commerce.
• Provide support for all other enterprise applications.
• Provide technical support by investigating identifying root cause and resolving application/system issues.
• Provide clear and thorough end user documentation as well as application support documents to include in the companys knowledge base.
• Work with 3rd party vendors to install configure test and support various applications/systems.
• Follow existing standards and processes in fulfilling all duties and responsibilities.
• Application testing of Enterprise solutions under development to identify and remediate potential problematic areas.
• Assist in special projects and perform other duties as required.
• Assisting Application Administrators with code deployments if required

• Communicate Service Issues to internal and external stakeholders on a timely basis.
• Navigation and research in OMS EDI customers system 3rd party systems (where required) to effectively manage order execution.
• Take personal ownership / accountability for the order management process to deliver top tier service level.
• Partner with Finance Teams to resolve issues determine root cause and identify ways to improve to ensure top performance with customer and proactively mitigate non-compliance charges.
• Initiate and maintain regular dialogue with key stakeholders (e.g. Credit Sales Planning (Supply and Demand) Logistics) to resolve and prevent issues.

Lets Talk About You:

• Minimum 2 year of Applications Support
• Experience in MS Dynamics D365FO or in AX12 other versions.
• Exposure and experience with Dynamics D365 ERP modules Finance Accounts Payable General Ledger Accounts Receivable Fixed Assets Retail and Commerce
• Knowledge on ISVs would be an asset (SK-Global Medius Coupa Avalara Tax etc.)
• Good understanding of Financial Reporting in Management Reporter or Power BI
• A post-secondary education in or equivalent Computer Science Information Technology Accounting Business Operations a related field or an equivalent combination of education training and experience preferred.
• Experience with compliance and governance frameworks (SOX preferred)
• Industry certifications required such as: Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate (MB-300 MB-310)

Whats in it For You

• A company built on Canadian roots and heritage

• Your work is recognized with a comprehensive and competitive Total Rewards Program

• Opportunities for career growth through numerous internal and external programs

• Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards

• Be a part ofCG Gives. Donation matching and paid volunteer time to help the organizations you care about

• Access to tools and resources to support physical and mental health embracing change and connecting with colleagues

• Inspiring leaders and colleagues who will lift you up and help you grow

At Canada Goose we believe that belonging goes beyond mere inclusion. Its about being part of a community that values supports and empowers you. We thrive when we can be our authentic selves. Our community is built on empathy and the understanding that every individuals experience is unique and every voice is important. We also recognize that communities are ever evolving and that our work is never done. At Canada Goose belonging is more than just an idealits the key to unlocking our collective potential taking us further together.

Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

There are multiple ways to interview with us! If you require any interview accommodation for your interview please e-mail us at