Inside Sales Representative

Job Summary

Job Description

Key Accountabilities:

• Respond to sales calls faxes and e-mails
• Generate and follow up on quotes for all products
• Provide technical assistance to customers
• Process sales orders
• Enter return orders credits and debits when required
• Enter scrap return order as requested by distribution channels
• Review product inventory and report concerns to purchasing/ management
• Satisfy customer service issues
• Continuously increase knowledge of company products services and procedures
• Work in team environment communicating as required with all personnel.
• Traveling as needed to meet company goals
• Monitor competitor products and prices.
• Assist in quality related duties where required
• Meets TKMNA Employee Attributes/Competencies

The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties responsibilities or requirements.

Qualifications:

Minimum Requirements:

• Bachelors Degree in a related field or comparable experience computer literate and telephone experience.

Preferred Requirements:

• 1 to 2 years sales experience
• Interpersonal skills necessary in order to sell negotiate and close business with customers
• Attention to detail in order to evaluate customers accounts and orders
• Basic computer skills in order to assemble and process orders and information in a timely and efficient manner.
• Effective communication and listening skills necessary when answering phone calls from customers and associating with peers.
• Knowledge of products being sold by the business unit

Responsabilités clés:

• répondre aux appels aux télécopies et aux courriels de vente;
• préparer des soumissions pour tous les produits et en garder le suivi;
• offrir un soutien technique aux clients;
• traiter les commandes;
• saisir les retours les crédits et les débits au besoin;
• saisir les demandes de retour des rebuts provenant des réseaux de distribution;
• passer en revue les stocks et informer le service des achats ou la direction de tout problème;
• traiter les questions relatives au service à la clientèle;
• promouvoir continuellement la connaissance des produits des services et des procédures de lentreprise;
• travailler en équipe et communiquer avec tout le personnel concerné au besoin;
• se déplacer au besoin pour atteindre les objectifs de lentreprise;
• observer les produits et les prix de la concurrence;
• participer à des tâches relatives à la qualité lorsque nécessaire;
• posséder les qualités et compétences exigées des employés de TKMNA.

Les éléments précédents sont fournis à titre dexigences générales de rendement pour le poste à combler. Cette section ne doit pas être interprétée comme une liste exhaustive des tâches des responsabilités et des exigences liées au poste.

Qualifications:

Exigences minimales:

• baccalauréat dans un domaine pertinent ou expérience équivalente solides connaissances en informatique et expérience de la communication téléphonique.

Atouts:

• un ou deux ans dexpérience dans le domaine des ventes;
• compétences en relations interpersonnelles permettant de vendre des produits et services de négocier avec les clients et de conclure des ententes;
• souci du détail dans lévaluation du dossier et des commandes du client;
• connaissances en informatique suffisantes pour réunir et traiter efficacement des commandes et des renseignements en temps opportun;
• compétences de communication efficace et découte requises pour répondre aux appels des clients et pour collaborer avec ses pairs;
• connaissance des produits vendus par lunité daffaires.

Job Compensation

$58845.75/year based on experience Monthly Incentive Compensation

Benefits Overview

We offer competitive company benefits to eligible positions such as:

• Medical Dental Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) or RRSP programs with Company Match
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more!

Benefits may vary based on job country union role and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.

Disclaimer

This is to notify the general public that some individuals/entities are using the thyssenkrupp (TK) name trademark domain name and logo without authorization. They are posing as employees representatives or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts websites telephone calls emails or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.

TK does not ask solicit or accept any monies in any form from candidates job applicants or potential jobseekers who have applied to or wish to apply to TK whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.

TK does not:

job offers from free email services like Gmail Rediffmail Yahoo mail etc.;
payment of any kind from prospective jobseekers or candidates for employment;
anyone to collect money or agree to any monetary arrangement in return for a job at TK;
checks to job seekers; or
job offers through third the event TK uses professional recruitment services through a third party offers are always made directly by TK and not by any third parties.

PLEASE NOTE:

strongly recommends that potential jobseekers do not respond to such fake solicitations in any manner;
will not be responsible to anyone acting on an employment offer that is not directly made by TK;
making an employment offer in return for money is not authorized by TK; and
reserves the right to take legal action including criminal action against such individuals/entities.

TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at to view authentic job openings at TK.

If you receive any unauthorized suspicious or fraudulent offers or interview calls please email us at

We shall not accept any liability towards the representation made in any fraudulent communication or its consequences and such fraudulent communication shall not be treated as any kind of offer or representation by TK or its group companies and affiliates.