Medical AssistantClinical Service Specialist, Per Diem- West Harrison, NY

VIVO Infusion LLC

Medical Assistant/Clinical Service Specialist

West Harrison NY

Vivo Infusion Medical Assistant/Clinical Service Specialist:

We are seeking a motivated and detail-oriented Medical Assistant/Clinical Service Specialist- to join our highly skilled Infusion team in West Harrison NY. This role requires a strong healthcare administrative background with expertise in scheduling authorizations and benefits verification. The ideal candidate will be self-driven able to work independently and possess excellent communication skills.

The individual in this role will be responsible for ensuring smooth clinical operations managing patient schedules supporting our medical staff verifying insurance benefits and securing necessary authorizations for treatments.

If you thrive in a fast-paced environment are a proactive problem-solver and have a passion for helping others this position offers the chance to be part of a supportive and growing team. Join us in making a positive impact on your community while contributing to Vivo Infusions mission of providing the ultimate patient experience in a comfortable professional and empathetic environment.

Compensation:

• $25.00 - $27.00/hour

Benefits Offered:

• 401K with Match up to 4%

• Employee Referral Bonus - Uncapped bonus potential

Employment Type & Schedule FLSA Status:

• Per Diem - May work up to 20 hours/week with a minimum of 1 shift each month to remain an active team member.

• Schedule - Flexible/Varies Monday-Sunday 8:00 am - 6:00 pm

• Non-Exempt

Reports to: Clinical Operations Manager

Location(s):

West Harrison: 2 Westchester Park DR STE 101A Harrison NY 10604

Primary responsibilities:

• Performs a variety of patient care activities rendering quality patients in accordance with standards of practice.
• Room clinic patients in person or virtually and update patient chart with the required information
• Communicate pertinent patient data to providers and nurses to ensure quality and continuity of patient care
• Provide administrative and front-end support: Greet patients assist with scheduling manage phone calls (incoming and outgoing) and process payments.
• Oversees and ensures efficient turnover of exam rooms
• Assist provider in the exam room as requested
• Collect prepare and submit ordered patient lab specimens as directed.
• Assist the Patient Services team as needed to obtain prior authorizations for prescribed treatments and documents.
• Triage patient phone calls and messages and document them appropriately
• Disinfect and stock the exam rooms.
• Assist in obtaining records required for the patients chart
• Demonstrate effective communication skills reporting patient issues as needed throughout the treatment day.
• Follow company policies and CDC guidelines for infection control.

Secondary responsibilities:

• Assist with proper handling and storage of hazardous materials.
• Maintain confidentiality of all company and patient records. Adhere to HIPPA.
• Communicates schedule changes to the team and assists with rescheduling patients.
• Manages incoming mail and deliveries.

Qualifications:

Education and Experience

• High school graduate or equivalent required.
• Medical Assistant Certification strongly preferred
• CPR/BLS required.
• 1 year of experience working within a clinical environment required.
• 1 year in an administrative patient-facing or customer service role required.
• Phlebotomy and lab processing skills preferred.

Skills

• Self-motivated with the ability to work independently as needed.
• Must possess outstanding communication and interpersonal skills with ability to communicate professionally and effectively with other staff members patients and physicians.
• Intermediate computer literacy will be needed in this position. Working knowledge should include Microsoft Office tools office equipment and experience utilizing EMR or CSM systems.
• Able to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals.

This position will provide coverage for (2) Vivo locations.

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job the employee is regularly exposed to work near moving mechanical parts (medical equipment and machinery). The employees may be exposed to fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually moderate.

Specific vision abilities required by this job include close vision color differentiation distance vision peripheral vision depth perception and ability to adjust focus. While performing the duties of this job the employee is required to stand; walk and talk hear and smell.

Requires excellent visual acuity and manual dexterity. The employee is frequently required to use hands to finger handle or feel and reach with hands and arms. He/she is frequently required to sit; stoop kneel bend crouch or crawl.

The employee may be required to use safety equipment PPE (personal protective equipment) that may include but not be limited to face shield or goggles non-slip shoes gloves mask and other protective garments and equipment.

Vivo Infusion is an Equal Opportunity Employer.

RECRUITMENT PRIVACY STATEMENT Notice to All Applicants:

Vivo Infusion posts all open positions on the Careers page of the company website: will never be asked to provide personal identification information (e.g. SSN Drivers License Passport) or financial information (e.g. Banking Information) during the application and Interviewing process.

We may request:

• Contact details such as name address email address and phone number.
• Employment history including previous employers and job titles/positions.
• Background information including academic/professional qualifications job qualifications education certifications or licenses details included in your CV/resume transcripts and employment references.
• Nominated references including their name contact details employer and job role.
• Proof of your eligibility to work in the US.
• Desired salary.

If you have any questions or concerns about this Recruitment Privacy Statement or how we handle your personal data please contact us at 855.478.1528 or emailing .