Academic Accommodations & Considerations Advisor

COVID 19 On-Campus Requirements

Prior to May 1 2022 the University required all students faculty staff and visitors (including contractors) to declare their COVID-19 vaccination status and provide proof that they were fully vaccinated or had an approved accommodation to engage in in-person University activities. These requirements were suspended effective May 1 2022 but the University may reinstate them at any point.

About Queens University

Queens University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research faculty administration engineering & construction athletics & recreation power generation corporate shared services and many more.

We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women racialized/visible minorities Indigenous/Aboriginal peoples persons with a disability persons who identify in the LGBTQ community and others who reflect the diversity of Canadian society.

Come work with us!

Job Summary

A Brief Overview

Reporting to the Director Student Services the Academic Accommodations & Considerations Advisor is responsible for the implementation and administration of policies and procedures related to student requests for academic accommodation and / or academic consideration within Smith Engineering. The Advisor supports the academic transition from secondary to post-secondary education recognizing that academic accommodation requirements may differ. They recommend appropriate supports and resources to incoming students and collaborate with the Smith Engineering Wellness Team to develop and deliver transition- and support-based programming tailored specifically for accommodated students.

As a member of the Student Services Team the incumbent works closely with the Associate Dean (Academic) faculty Student Wellness Services and Students Accessibility Services and other academic advisors. The Advisor works with stakeholders to coordinate and facilitate requests for academic considerations academic and medical leaves academic accommodation arrangements and / short-term academic accommodations for students facing difficult or challenging personal circumstances. This position also liaises with the Chaplains Office Sexual Violence Resource Officer and the Office of the Vice-Provost and Dean of Student Affairs as required to ensure the timely and professional provision of student support services.

This position provides subject matter expertise for complex cases in which students are facing disability-related functional impacts to their ability to achieve academic objectives. This position participates in ongoing review of the accommodation protocol makes recommendations for improvement and supports the implementation of changes. This position reviews medical and/or psychoeducational assessments identifies and reviews available options for accommodation and/or consideration ensures proper documentation consults with faculty members on students behalf and implements appropriate accommodation and/or consideration plan. This position also interprets and applies legislation and government policies in the accommodation process for students with disabilities.

Job Description

What you will do

• Provides subject matter expertise for complex cases in which students are facing disability-related functional impacts to their ability to achieve academic objectives.


• Participates in ongoing review of the accommodation protocol makes recommendations for improvement and supports the implementation of changes.


• Reviews medical and/or psychoeducational assessments identifies and reviews available options for accommodation and/or consideration ensures proper documentation consults with faculty members on students behalf and implements appropriate accommodation and/or consideration plan.


• Builds relationships with students parents faculty and other university departments and services to facilitate accommodation and/or consideration requests.


• Interprets and applies legislation and government policies in the accommodation process for students with disabilities.


• Conducts interviews with students to obtain information about how they experience their disability in the academic context.


• Synthesizes and communicates accessibility and accommodations processes to students staff and faculty.


• Provides advice to faculty and staff about the impact of a students disability or accommodation on academic performance.


• Supports academic transition from secondary to post-secondary where academic accommodation requirements may differ and recommends appropriate supports and resources.
• Provides academic advising for students requiring consideration including academic program planning course selection degree requirements faculty regulations policies and procedures.


• Addresses complaints from students parents faculty and staff regarding accommodations and/or considerations or the accommodation process.


• Participates in data analysis of accommodation and/or consideration requests to identify trends concerns or issues.


• Other duties as required in support of the department and/or unit.

• Masters Degree or addition requires a professional designation certification or other qualification or on-going learning to remain ahead of changes in technology or emerging fields.

• More than 3 years and up to and including 5 years of experience.
• Experience working at a post-secondary education institution considered an asset.


• Experience advising students considered an asset.


• Knowledge of relevant laws regulations policies standards and/or guidelines considered an asset.

• Knowledge of concepts and principles in a specialist field that is typically acquired through a combination of advanced professional or academic qualifications and/or substantial work experience.
• Provide effective consultation and advice on non-straightforward and/or complex issues.


• Interaction with others requires interpersonal skills and the ability to understand and influence.


• Adapt messages to meet the different needs of different audiences.


• Builds relationships trust and credibility.
• Prioritize and distribute work to deliver objectives on time and to the highest standard.


• Identify in advance when the intended results may not be achieved and develops a plan to address the gaps.


• Actively participate in project team meetings and develop individual and unit project plans.


• Lead procedural or technological change within a unit.
• Identify opportunities to improve the effectiveness and efficiency of work processes.


• Seek information and input to fully understand the cause of problems.


• Appropriately assesses risks before making a decision.


• Contribute to the creation and evaluation of possible solutions.


• Take action to remove obstacles and address problems before they impact performance and results.
• Apply equity diversity accessibility inclusion and Indigenization considerations to decision making and planning.


• Promote a work environment that is free from sexual violence harassment and discrimination and the ability to show empathy for those who have experienced trauma.

Employment Equity and Accessibility Statement

The University invites applications from all qualified individuals. Queens is strongly committed to employment equity diversity and inclusion in the workplace and encourages applications from Black racialized persons Indigenous people women persons with disabilities and 2SLGBTQI accordance with Canadian Immigration requirements priority will be given to those who are legally eligible to work in Canada.

The University provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code including those with disabilities. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at .