Client Account Manager P&C Insurance
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Job Location:
Brooklyn, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Client Account Manager - P&C Insurance
Brooklyn NY
175 - 200k
Job Description:We are looking for a dynamic and driven Client Account Manager to take the lead in managing client relationships. This role involves overseeing the client lifecycle from onboarding to retention ensuring clients feel confident they are receiving the best service. The ideal candidate will be an exceptional communicator with a strong ability to follow through and solve problems coupled with a sales-oriented mindset to ensure client satisfaction and retention.
Key Responsibilities:- Guide clients through the onboarding process ensuring smooth transitions and addressing all inquiries.
- Act as the primary point of contact for challenging accounts resolving issues with professionalism and care.
- Follow up on declined quotes addressing objections and identifying solutions to meet client needs.
- Represent the company to clients with a high level of professionalism and confidence.
- Oversee client accounts to ensure all deliverables are met in a timely and accurate manner.
- Exceptional verbal and written communication skills with the ability to build trust and confidence with clients.
- Sales-oriented approach to client retention
- Driven and self-motivated capable of taking ownership of tasks and exceeding client expectations.
- Ability to learn and manage complex account details with accuracy and attention to detail.
- Prior experience in a client-facing role especially in commercial services or high-stakes environments.
- Detail-oriented with strong problem-solving skills and common sense.
Email resumes to
Required Experience:
Manager
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
Mai Placement is an executive recruitment firm specializing in placing high-level candidates across diverse industries by leveraging industry-specific expertise and an intuitive, research-backed matching process geared toward long-term success.
