Director of Security Americas

Reports to: Senior Director Risk Americas

Location: Grapevine Texas DFW

Overview

The Director reports to and works closely with the Senior Director Risk for the Americas Region (Region). The post holder will be responsible for providing effective security support and guidance while providing oversight to the Region. The Director will work closely with regional management to ensure security compliance with the respective regulators and across all Menzies Aviation business units within the Region. The Menzies Aviation Security Management System (SeMS) is fundamental to the ongoing improvement of security and the success of the company. The Director will be required to assure full implementation of SeMS at all levels of the business drive standardisation of best security practice foster continuous improvement and optimise the security performance within the Region.

Safety Security and Environmental stewardship are core values of Menzies Aviation (MA). MA has a duty of care to provide a safe workplace to our Employees. Similarly all Menzies employees have an obligation to assist in maintaining a safe work environment via the following principles:

• Ensure that they work safely in accordance with company policy and procedures.
• Report safety incidents risks or safety concerns using the Safety Management System (SMS) reporting system.
• Recognize opportunities to contribute to the continuous improvement of safety and its management.
• Stay current with information and knowledge relevant to performing their duties safely.

Main accountabilities include:

• Implementation of the Security Management System (SeMS) Region-Wide
• Implementation of security procedures standards and best practices
• Advising on physical security issues pertaining to the operation of the company
• Ensuring compliance with national and international regulations
• Liaising with Federal Regulators law enforcement agencies and local Port Authorities on security matters
• Developing working relationships with regulatory agencies such as (but not limited to) TSA and Transport Canada
• Maintaining a working liaison with regional management to ensure they understand the SeMS requirements.
• Advising on all matters of training recruitment and vetting in aviation security
• Monitoring and reporting KPIs measuring security performance
• Maintaining a risk-based approach to security management:
  • Providing an effective risk analysis threat assessment and response capability regionally
  • Ensuring the highest possible levels of security integrity are maintained through the application of risk management controls.
• Formulation and implementation of additional measures to be applied during periods of increased threat.
• Implementation of the SeMS audit programme to ensure compliance with policies procedures and regulatory requirements.
• Performing investigations as required and providing oversight and guidance on regional investigations.
• Responding to Letters of Investigation as required
• Monitoring and reviewing security reports in preparation for presentation to senior leadership
• Ensuring all security incidents are fully investigated at station level.
• Managing Country Threat Assessments:
  • Managing Security Threat Assessments as required (e.g. new start-ups and high-risk areas)
  • Managing Country evacuation plans and diarise for annual reviews.
• Providing timely reports to management as required
• In addition to the duties and responsibilities listed the job holder is required to perform other duties as may be reasonably requested by the SVP Risk Americas from time to time.
• Performs other duties as assigned.

Safety Security and Compliance

All employees have a responsibility and duty whilst at work to:

• Take reasonable care for the health and safety of themselves and of others who may be affected by their actions or omissions whilst at work.
• Fully versed on International Aviation Safety and Security standards and passionate about promoting them within the organization.
• Co-operate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
• Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health safety or welfare reasons.
• Inform their manager / supervisor of any work situation equipment or activity that represents a serious or immediate danger to health and safety.
• Report any hazards near misses incidents accidents or dangerous occurrences to their manager / supervisor who will then follow the procedures contained in this manual.
• Carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures.
• Fully understand the company health and safety policy.
• Attend training courses as may be arranged by the Company.

Qualifications and Experience

• Higher education diploma degree or equivalent in security or related studies (aviation security qualification is beneficial)
• Enforcement Agency Aviation Security or equivalent background with practical experience and knowledge of working within a regulated operation.
• A minimum of 5 years experience at management level within aviation ground handling and cargo operations
• A minimum of 5 years experience in investigations
• Working knowledge of or experience in Emergency Response Planning Contingency Planning and Business Continuity Planning
• Self-motivated disciplined and with flexible attitude to change.
• Hands-on practical approach to providing solutions in a challenging and dynamic business environment with good organisational skills.
• Prepared to travel internationally sometimes at short notice including temporary secondment on a support/coaching basis at other locations and overseas.
• Excellent interpersonal skills with the ability to communicate with people at all levels and from different geographical and ethnic cultures.
• Fluency in written and spoken English with ability to work in an international environment.
• Must be computer literate with knowledge of Microsoft Packages e.g. Word Excel PowerPoint and Outlook
• Must possess and maintain a valid passport.
• Will have to undergo CRC and CTC vetting and successfully pass an FBI 10-yr background check. Failure to receive necessary security clearance will result in termination of employment.

Compliance

Carry out all activities of the role and processing activities (as above) as directed by the Company through its policies procedures and training to ensure the success of the operation including the following:

Full compliance:

• Health & Safety
• Training
• Equal Opportunities
• Harassment
• Data Protection
• Security

• Remain up to date with all station notices relating to policies and procedures.
• Remain up to date with all relevant operational systems and Customer Service training.
• Maintain a safe and secure working environment at all times.
• Comply with the Companys open fair and honest reporting culture.

Professional Standards

• Respectful supportive and friendly approach
• Clear and honest communication
• Passionate and driven.
• Flexible and understanding of changing priorities and situations.
• Punctual and reliable
• Confident and focused.

Required Experience:

Director