Senior Dutch Customer Service Specialist

Istanbul - Turkey

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

About the Role

This is a premium-level Dutch-speaking customer support position with one of the strongest salary packages in the market. You will assist customers with inquiries through multiple channels and ensure a smooth high-quality support experience.

Responsibilities

Provide customer assistance via phone chat and email
Handle questions about orders accounts or technical issues
Escalate complex cases
Follow internal processes and KPIs
Maintain a professional and positive customer approach

Requirements

Dutch C1
English B1/B2
Customer service or support experience
Ability to work rotating shifts
Remote availability from Turkey

Salary & Benefits

Net Salary: 50000 TL
Quality Bonus: up to 5000 TL
Meal Card: 4500 TL
Private Health Insurance

About the Role This is a premium-level Dutch-speaking customer support position with one of the strongest salary packages in the market. You will assist customers with inquiries through multiple channels and ensure a smooth high-quality support experience. Responsibilities Provide customer assistanc...