Italian Service Desk Agent Thessanoliki
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Job Location:
Thessaloníki - Greece
Monthly Salary:
€ 1100 - 1400
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
This is a full-time remote position supporting one of our global partner projects across various industries. You would be working within a large international platform that collaborates with major brands to provide high-quality services and solutions.
Role Description
As a Customer Service Advisor for the Italian market you will handle customer inquiries through inbound calls chat and back-office tasks.
Responsibilities may vary depending on the project but generally include customer support issue resolution answering questions managing requests and providing solutions in a professional empathetic and results-oriented manner.
Requirements
- Previous experience in Customer Service Support or similar roles
- Strong communication and interpersonal skills
- Ability to manage inbound calls chat and back-office channels
- Fluency in Italian (native/C1) and a good level of English
- Experience in international environments is an advantage
- Self-motivated adaptable and customer-focused
Work Model
- On-site or Remote positions available
- Remote roles require candidates to be based in Greece*
- Projects across different industries (technology digital platforms consumer services and more)
What We Offer
- Competitive compensation package
- Performance bonus
- Additional benefits (e.g. meal card private health insurance depending on the project)
- International work environment
- Full training & continuous coaching
- Supportive team culture
- Flexible schedules
Start dates from December 2025 onwards*
Interested or know someone who might be Send your CV in English to
Key Skills
- Customer Service
- Hotel Experience
- Hospitality Experience
- Computer Skills
- Upselling
- Medical office experience
- Office Experience
- Computer Literacy
- Front Desk
- Guest Services
- Cash Handling
- Phone Etiquette
