SaaS Systems Administrator Centercode, Jira, Confluence
Share
Job Location:
Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
SaaS Systems Administrator - Centercode Jira Confluence
100% Remote Canada
Experience: 5 Years
Role Summary: NearSource is looking for an experienced SaaS Systems Administrator to manage and enhance Centercode as a core collaboration platform. The selected candidate will oversee platform operations drive feature adoption and support cross-functional teams while also contributing to Jira and Confluence Cloud administration. This role plays a key part in ensuring seamless user experience platform reliability and enterprise-grade governance.
Key Responsibilities
- Manage and maintain the Centercode SaaS platform to ensure high availability performance and reliability.
- Provide responsive support to end users resolving access issues and guiding teams through onboarding and platform features.
- Monitor Centercode feature releases and drive adoption to improve workflows and feedback processes.
- Track and report platform metrics including usage uptime and engagement.
- Conduct user research manage user communities and facilitate feedback between users and development teams.
- Monitor changes related to SSO OAuth Identity and Profile systems to ensure seamless platform integration.
- Ensure compliance with Privacy Security GDPR and Integration audit requirements.
- Create and maintain platform documentation training materials and internal wiki resources.
- Collaborate with engineering and product teams to support feature testing feedback collection and rollout activities.
- Develop and maintain webhook scripts for automation and integrations.
- Provide secondary support for Jira and Confluence Cloud adoption and configuration.
Must-Have Skills
- Proven experience managing SaaS platforms with a strong preference for Centercode.
- Strong stakeholder and end-user management skills with excellent communication capabilities.
- Background in Quality Assurance or development of complex systems.
- Experience in community management technical program management or PLM systems such as Teamcenter.
- Strong understanding of SDLC processes and related tooling.
- Experience ensuring compliance with GDPR Privacy Security and Integration audits.
- Familiarity with OAuth protocols and SSO.
- Experience with Jira Slack and Confluence platforms (Cloud preferred).
- Webhook scripting experience or strong willingness to learn.
Nice-to-Have Skills
- Bachelors degree in Computer Science Information Systems Engineering or related field.
- Strong QA and test procedure skills with familiarity in Agile and Scrum methodologies.
- Exposure to AWS services.
- Strong English communication skills in both spoken and written form.
Apply now or share your resume with salary expectations at Thank you for considering a career with us! Once you submit your application our Talent Acquisition team will review your resume thoroughly. If theres a strong match well reach out to discuss your experience role details benefits compensation and next steps. While we strive for transparency we may not be able to respond to every applicant due to high volume but we genuinely appreciate your time and interest.
About NearSource: NearSource Technologies is a trusted partner for future-ready software consulting enabling Fortune 500 enterprises to accelerate digital transformation. Our global engineering teams build and deploy impactful technology for some of the worlds most admired brands working directly on long-term client initiatives.
Equal Opportunity Statement: NearSource is an equal opportunity employer committed to fostering an inclusive and respectful environment. We celebrate diversity and do not discriminate based on race gender religion sexual orientation age disability or background. Innovation thrives when everyone feels empowered to contribute.
Key Skills
- Computer Science
- Active Directory
- Computer information Technology
- PowerShell
- OS
- Windows
- Database
- SCCM
- Linux
- SAN
- Troubleshoot
- Backup
- Setup
- Technical Support
- UNIX
