Operations Manager Onsite Events

Mountain View, CA - USA

Yearly Salary: $ 95000 - 110000

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

EXCITED TO GROW YOUR CAREER WERE GLAD YOURE HERE!

As an Operations Manager - Onsite Events you will lead a team responsible for delivering exceptional event experiences for our clients. This role combines leadership operational oversight and client relationship management to ensure all service levels and deliverables are met. Youll work closely with internal teams and external partners to maintain consistency compliance and quality across all event programs. This position requires strong organizational skills a collaborative mindset and the ability to thrive in a dynamic fast-paced environment.

What Youll Be Doing

Direct and support assigned team members in sourcing planning and executing client meetings and events.
Lead team meetings to review productivity deliverables and service levels while promoting best practices and industry trends.
Act as a subject matter expert (SME) to ensure consistency and training across the team. Works 1:1 with employees to identify areas of improvement growth and opportunities. Reviews tracks and/or approves vacation time expense reports payroll time and other employee systems for direct reports
Participate in client meetings to review operational processes resolve challenges and maintain satisfaction.
Manage relationships with service partners (Catering Facilities AV Security Transportation etc.) to ensure alignment and quality.
Oversee implementation of SOPs process improvements and metric tracking for assigned teams.
Manage special projects and provide backup support for the Director of Operations as needed.

What Youll Bring

Bachelors degree or equivalent experience in a related field.
5 years of experience in meeting/event planning or hotel catering/convention sales.
Strong knowledge of event program management and budget maintenance.
Proven ability to lead teams and projects including coaching and developing direct reports.
Experience building and maintaining client relationships while managing multiple priorities.
Excellent communication skills both written and oral.
Proficiency in G Suite and ability to learn new technology quickly.

Nice To Have

CMP (Certified Meeting Professional) Certification.
Prior experience in incentive association or corporate event planning.
Prior experience leading direct reports.
Background in promoting organizational change and efficiency.

Working Logistics & Things You Should Know

This is a full time 40 hours per week salaried position. Your working hours will flex and adapt to event needs but theyll generally fall within Monday through Friday 7:00 AM to 7:00 PM timeframe. Because of the nature of events occasional work outside these hours including early mornings late evenings and weekends may be required. Your manager will work with you to ensure your schedule is balanced.
Employees are responsible for securing their own reliable transportation to and from work including for early morning late evening or off-hour shifts that may fall outside of GBus availability (where GBus is available). While GBus is a valuable employee perk it should not be relied upon as the sole method of commuting as it may not accommodate all event schedules.
Salary Range: $95000 - $110000 per year depending on experience.

Disclaimer

This job description is designed to indicate the general nature and level of work performed by associates within this is not designed to confirm or be interpreted as a comprehensive summary of all duties responsibilities and qualifications required of associates assigned to this job.

Maritz offers a comprehensive benefits package for full-time employees including medical dental vision life insurance disability 401k tuition reimbursement paid time off and more! Part-time employees may qualify for medical 401k and paid time off depending on total hours worked. View all details at .

Maritz will only employ applicants who have authorization to work permanently in the U.S. This is not a position for which sponsorship will be provided. Those who need sponsorship for work authorization now or in the future are not eligible for hire. No calls or agencies please.

Maritz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex race color religion national origin age marital status political affiliation sexual orientation gender identity genetic information disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position you can request help by calling 1- or by sending an email to .

Required Experience:

Manager

EXCITED TO GROW YOUR CAREER WERE GLAD YOURE HERE!As an Operations Manager - Onsite Events you will lead a team responsible for delivering exceptional event experiences for our clients. This role combines leadership operational oversight and client relationship management to ensure all service levels...