Mandarin Speaker Sr Account Manager, BR Marketplace

Amazon strives to be Earths most customer-centric company where people can find and discover virtually anything they want to buy online. We are seeking creative goal-oriented and highly entrepreneurial people to join our exciting and fast-paced team. We are focused on growing and developing brands with the best possible shopping experience for our customers.

Amazon is looking for an experienced and self driven Sr Account Manager to drive seller recruitment and management for Amazons Brazil Marketplace. The Account Manager will be responsible developing strong relationships with medium and large sellers and manufacturers. The objective is to prospect qualify and close high potential sellers and manufacturers that deliver key and competitive selection pricing and availability.

The Sr AM will also be responsible for driving projects and setting processes within their team and will be the key advocate for developing the fulfillment strategy and helping to define shape and execute long-term initiatives. They will work with various stakeholders and teams across the Amazon organization both locally and internationally.



Key job responsibilities
- Setting fulfillment strategy.
- Effectively prioritize and manage a pipeline of sellers to consistently meet/exceed targets.
- Work closely with new merchants educating them about Amazons high standards of Delivery and Customer Experience.
- Identify and acquire sellers/manufacturers who can help bring the right kind of selection and brands for the category.
- Drive innovation aimed at improving customer experience scaling the categories non-linearly and strengthening seller/manufacturer relationships.
- Be a business partner for new sellers providing them with insights and advice to optimize their success on Amazon.
- Work cross functionally with central company-wide teams in Technology Operations and Merchant Services to establish the right processes and optimize them to utilize resources most efficiently.

- Experience managing and growing large accounts product marketing or management consulting roles
- Experience in cold calling prospecting and qualifying companies or equivalent
- Bachelors degree or equivalent
- Speak write and read fluently in Portuguese
- Speak write and read fluently in English
- Fluency in Mandarin and knowledge on Chinese culture is required

- Experience influencing at all levels within an organization particularly at the executive level
- Experience exceeding sales targets using a consultative solutions-focused approach or equivalent
- Experience in sales or marketing work (like e-commerce retail technology SaaS) or equivalent

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