Undergraduate Recruitment Specialist

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Learn more about our recruitment process.

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The internal deadline for this posting is November 27 2025 at 11:59pm.

Job Description:

Primary Purpose

The Marketing and Undergraduate Recruitment (MUR) unit of the Registrars Office (RO) is responsible for supporting institutional enrolment management goals and supporting campus partners by leading infrastructure development. Canada represents both the greatest source of undergraduate students and major institutional enrolment and revenue goals.

The Undergraduate Recruitment Specialist (URS) is responsible for communicating with and providing information for prospective students their families and school officials regarding admission policies academic programs and other aspects of university life to help guide their decisions about post-secondary light of research that confirms the impact of effective high school recruitment visits the URS plays a crucial role in the successful realization of undergraduate enrolment management goals and the safeguarding of UWaterloos high-quality reputation by developing relationships with prospective applicants.

Key Accountabilities

Carries out provincial recruitment activities

Responsible for significant travel to present UWaterloos strengths; help prospective students visualize a UWaterloo experience; build effective relationships with prospective students and their families; and provide complete and accurate information about programs co-op the admissions process and any other details required by prospective students

Represents UWaterloo at off-campus recruitment events throughout Ontario including but not limited to post-secondary fairs sponsored events and presentations for younger audiences

Visits and/or connects virtually with secondary schools throughout Ontario delivering presentations holding small-group counselling sessions and meeting with school personnel to provide up to date information about UWaterloo

Participates in extensive training and professional development prior to each new recruitment season including polishing the delivery of effective and engaging presentations that incorporate compelling stories about the UWaterloo experience

Shares feedback about high school audiences and UWaterloo materials with the MUR team to help with the development and enhancement of undergraduate recruitment strategies

Carefully books and confirms the logistics for any travel and exercises judgment in obtaining assistance or determining creative solutions for any problems that may arise

Maintains awareness of cultural language religious political socio-economic and any other relevant factors in UWaterloos recruitment markets

Ensures effective follow-up communication with prospective students

As required undertakes recruitment travel to visit high schools and attend UWaterloo recruitment events across Canada or internationally

Collaborates advises and consults

Collaborates with and advises the National Recruitment Supervisor with respect to any challenges that arise in recruitment travel including obtaining accurate responses to any unforeseen questions

Contributes to seasonal and annual wrap-up discussions and reports

Co-operates closely with the MUR team RO staff and colleagues in the faculties professional schools university colleges and other departments who have a vested interest in undergraduate recruitment

Proactively shares knowledge so that all MUR team members can incorporate new information and techniques into their strategies

Supports provincial collective recruitment efforts through working group and committee participation

Observes and reports on the recruitment strategies activities and involvement of UWaterloos competitors

Contributes to departmental initiatives and culture

Ensures that MUR and UWaterloo values are present when engaging with others and delivering on all aspects of the position

Keeps fully informed and knowledgeable about all aspects of programs admissions student life and other issues related to prospective students

Maintains awareness of cultural language religious political socio-economic and any other relevant factors in Waterloos recruitment markets

Participates in MUR recruitment events and in the administration of specific RO department wide and UWaterloo campus wide responsibilities

Required Qualifications

Education

Bachelors degree preferably from UWaterloo

Experience

Excellent written and oral communication skills including delivering dynamic presentations

Understanding of student recruitment and the many forces that influence students post-secondary decisions

Ability to speak credibly about all aspects of Waterloo including admissions student life programs co-op financing residence and success after graduation

Strong organizational and problem-solving skills coupled with the ability to handle multiple projects and deadlines in a fast-paced environment

Student leadership experience during university studies and extensive knowledge of and involvement in UWaterloo including an overall understanding of the organization of UWaterloo services and departments

Knowledge/Skills/Abilities

MS Office 365 (especially Word Excel PowerPoint and Sharepoint)

A Vulnerable Sector Check is required

A valid Drivers Abstract and ability to rent a car in Ontario (I.e. possession of a valid G drivers license or equivalent) is required

Equity Statement

The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral Anishinaabeg and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research learning teaching and community building and is coordinated within the Office of Indigenous Relations.

The University values the diverse and intersectional identities of its students faculty and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity anti-racism and inclusion. As such we encourage applications from candidates who have been historically disadvantaged and marginalized including applicants who identify as First Nations Métis and/or Inuk (Inuit) Black racialized a person with a disability women and/or 2SLGBTQ.

Positions are open to qualified candidates who are legally entitled to work in Canada.

The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application interview or workplace accommodation requests please contact Human Resources or ext. 45935.