Order Management Solution Lead

At ABB we help industries outrun - leaner and cleaner. Here progress is an expectation - for you your team and the world. As a global market leader well give you what you need to make it happen. It wont always be easy growing takes grit. But at ABB youll never run alone. Run what runs the world.

This Position reports to:

The work model for the role is: Hybrid #LI-Hybrid

Your role and responsibilities:

We are seeking a proactive and detail-oriented Order Management Solutions Lead to serve as the primary liaison for MODP (Motion Drive Products) US internal and external users in all matters related to order process-related platforms. This role is critical in ensuring system stability driving continuous improvement and supporting end users through training documentation and issue resolution. The ideal candidate will possess strong communication skills technical aptitude and a passion for user advocacy.

Our Team Dynamics

Our teams support each other collaborate and never stop learning. Everyone brings something unique and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

You will be mainly accountable for:

• Platform Ownership Serve as the main point of contact for all order entry/processing platform questions and issues for MODP US. Troubleshoot reported problems distinguish user errors from system defects and escalate confirmed defects to BPO for resolution.
• Change Management & Collaboration Collect and prioritize feature requests and improvement ideas. Work with stakeholders and global teams to align priorities submit new functionality requests and participate in impact assessments. Track progress and share updates in platform-related meetings.
• Documentation & Training Create and maintain tutorials guides and training materials for internal and external users. Conduct training sessions and support BPO-led initiatives to ensure effective platform usage.
• Access & Procedure Management Manage user access for all platforms (excluding SAP) and assist functional teams in developing and maintaining operating procedures.

Qualifications for the role:

• Bachelors degree with minimum 6 years OR Associates Degree with minimum 8 years experience using SAP for order entry and familiarity with platforms such as ABB Shop (eCommerce) EDI OMS and Ship & Credit.
• Strong analytical and problem-solving skills with the ability to manage multiple priorities and stakeholders effectively.
• Excellent written and verbal communication skills and knowledge of process documentation best practices.
• Willingness to travel up to 10% for customer visits.
• Candidates must already have work authorization that would permit them to work for ABB in the US.

More about us:

ABB Drive Products serves the industries and infrastructure segments with world-class drives and programmable logic controllers (PLC). With its products global scale and local presence the Division helps customers to improve energy efficiency productivity and safety.

Whats in it for you

We want you to bring your full self to workyour ideas your energy your ambition. Youll have the tools and freedom to grow your skills shape your path and take on challenges that matter. Here your work creates impact you can see and feel every day.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity gender expression sexual orientation) marital status citizenship age race and ethnicity inclusive of traits historically associated with race or ethnicity including but not limited to hair texture and protective hairstyles color religious creed national origin pregnancy physical or mental disability genetic information protected Veteran status or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant please visit the following websites: an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABBs career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1- or by sending an email to . Resumes and applications will not be accepted in this manner.

ABB Benefit Summary for eligible US employees

Go to and click on Candidate/Guest to learn more

Health Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D 100% employee paid up to maximums
• Short Term Disability up to 26 weeks Company paid
• Long Term Disability 60% of pay Company paid. Ability to buy-up to 66 2/3% of pay.
• Supplemental benefits 100% employee paid (Accident insurance hospital indemnity critical illness pet insurance
• Parental Leave up to 6 weeks
• Employee Assistance Program
• Health Advocate support resources for mental/behavioral health general health navigation and virtual health and infertility/adoption
• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions
• Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

We value people from different backgrounds. Could this be your story Apply today or visit to read more about us and learn about the impact of our solutions across the globe.