Onboarding Account Manager (German)

David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a German-speaking Onboarding Account Manager for their Barcelona office.

Position: Onboarding Account Manager.

Location: Barcelona.

Work model: Hybrid.

Renumeration: Base salary performance bonus.

About the role:

In this role you will partner with high-potential businesses to drive product adoption build strong customer relationships and identify opportunities for long-term growth. This position is ideal for a proactive and strategic professional who thrives in a tech-focused environment and excels at guiding clients through digital marketing success.

DUTIES AND RESPONSIBILITIES:

• Onboard a portfolio of new clients and act as a trusted advisor while developing high-performing PPC campaigns.
• Make outbound calls to promote and sell digital marketing services.
• Identify customer objectives and present tailored solutions that match their needs.
• Build strategic results-driven campaigns designed for both immediate impact and sustained performance.
• Increase campaign spend and drive upselling opportunities.
• Maintain accurate and complete customer data within the CRM system.
• Manage a high volume of potential clients through daily phone outreach.

REQUIREMENTS:

• BA/BS degree or equivalent work experience with advanced studies in Marketing or Communications considered a plus.
• C2 German and C1 English language proficiency.
• At least 2 years of experience in sales or marketing ideally in client-facing or high-stakes environments.
• Ability to work independently while meeting goals with limited supervision.
• Experience managing customer data and using CRM tools to support sales processes.
• Ability to use AI tools to enhance productivity and outreach strategies.
• Clear and effective communication skills across a variety of audiences.
• Comfortable presenting writing professional content and collaborating in team settings.
• Proactive solution-oriented mindset with strong initiative.
• Ability to analyse competitors understand market trends and support strategic planning.
• Understanding of the German market including cultural nuances business etiquette and stakeholder complexity.

BENEFITS:

• Competitive renumeration package
• Full-time hybrid role (39 hours/week) based in Barcelona
• Relocation package including flight ticket and accommodation during the 1st month of employment
• Private health insurance coverage
• Continuous training certifications and skill development opportunities
• And many more!