PLM AgileChange Analyst

Change Analyst - PLM.

Both fulltime/Contracting

Job Description:

Summary

The Worldwide Product Configuration Management (WPCM) Change Analyst partners

with a range of cross-functional teams to support production readiness for all Apple and

Beats hardware products. WPCM Change Analysts have three primary focus areas:

product lifecycle management (PLM) change analysis configuration management and

general product administrative support. Analysts work in a dynamic environment

supporting multiple product categories at different development stages. We are often

engaged to help troubleshoot and analyze providing short- and long-term solutions

that consider impact to other teams and tools. We are passionate about the value of an

efficient and responsive change management system and are committed to working

collaboratively with our key stakeholders to implement processes that improve the

quality of Apple products.

Description

Analysts are responsible for processing and validating engineering change forms in

Apples PLM system. Each change form requires analysis to ensure it follows company

policy providing timely and concise feedback to the originator when needed. Analysts

also serve in a support role to other teams: we are the first line of support for PLM

customers providing general training on PLM policies and procedures and influencing

teams to meet program documentation release milestones.

Key Responsibilities:

Manage and communicate the project plan related to documentation release

milestones to critical stakeholders

Create and manage top-level SKU configurations as defined by Product Marketing

Regularly participate in and drive cross-functional meetings related to each project

Engage and support in-region teams responsible for global production readiness

Occasionally provide off-hours support during high-volume periods

Minimum Qualifications

3 years of Change Management experience

PLM Tool experience

AA degree or equivalent experience

Preferred Qualifications

Expertise in documentation control and change management best practices

Excellent attention to detail problem solving and communication skills

Exceptional time management: can easily multi-task and reprioritize; looks ahead to

manage known day-to-day tasks in order to support unforeseeable needs that may

arise

Motivated to proactively seek out answers independently utilizing resources

Embraces and promotes change within an organization to adapt with evolving

business needs; drives administrative requirements necessary to facilitate change

Experience with ERP tool