Team Leader, Universal Banking
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Job Location:
Johannesburg - South Africa
Monthly Salary:
Not Disclosed
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
To oversee a team of Universal Bankers for a Point/s of Representation (POR/s) within client experience product and laid down requirements to drive sales and service objectives.
Qualifications :
Minimum Qualifications:
- NQF Level 5 (FAIS aligned) or higher in Banking Finance or related field
Experience Required:
- 3-5 years of front line experience in serving customers to meet sales and service objectives
- Demonstrated expertise in Client Coverage and Personal Banking
- Proven track record of team leadership and performance management
- In-depth knowledge of other departments and their functions within a branch
- Experience in risk management and compliance within the banking sector
Key Skills:
- Exceptional interpersonal and communication skills
- Strong analytical and problem-solving abilities
- Excellent organisational and time management skills
- Ability to coach and develop team members
- Proficiency in data analysis and performance metrics interpretation
Additional Information :
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Challenging Ideas
- Convincing People
- Exploring Possibilities
Technical Competencies:
- Application & Submission Verification (Consumer Banking)
- Banking Process & Procedures
- Client Acceptance & Review
- Customer Understanding & Product Knowledge (Consumer Banking)
- Processing
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Financial Services
- Customer Service
- Loan Applications
- Customer Questions
- Financial Needs
- Bank Products
- Customer Transactions
- Communication
- Customer Relationships
- Sales Activities
- Referral Goals
- NMLS
- Problem Resolution
- Sales Goals
- Account Opening
About Company
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients ... View more
