Outreach Liaison
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Job Location:
New York City, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly efficiently and transparently to instill public confidence and encourage compliance while providing exceptional customer service.
DOFs External Affairs Office is responsible for all internal and external agency communications. This includes the press office social media the agency editor/speechwriter correspondence public outreach and constituent services. quality assurance and reliable results across all product initiatives meeting the operational and customer service demands of the DOF while maintaining system infrastructure data integrity performance and availability
External Affairs Outreach Unit includes a team of liaisons who work to educate the public about DOF services and increase enrollment in programs that save New Yorkers on housing and business expenses. The team hosts training presentations enrollment events and facilitates application assistance for programs such as Homeowners Tax Benefits (HTB) and the Rent Freeze Program (SCRIE/DRIE) in all five boroughs of the city. Outreach also offers technical support and mediation with DOF programs and service.
Reporting to the Deputy Director of the Outreach Unit the selected candidates duties and responsibilities will include but are not limited to the following:
-Provide administrative support such as case tracking and responding to inquiries from the community via email.
-Conduct in-person and virtual training sessions on DOF programs such as Homeowner Exemption and Abatement Programs including the Rent Freeze Program.
-Coordinate effective and timely responses to constituent casework and resolution (i.e. phone email and mail) from elected officials and community boards.
Additional Information:
In compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
COMMUNITY ASSOCIATE - 56057
Qualifications :
Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to 1 above.
Additional Information :
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Presentation Skills
- Time Management
- Clinical Research
- Communication skills
- GCP
- Infusion Experience
- Managed Care
- Hospice Care
- Conflict Management
- Clinical Trials
- Research Experience
- Home Care
About Company
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but ... View more
