Automation Operator Lab-Full-time Nights

The Automation Operator position reflects the mission vision and values of Northwestern Medicine adheres to the organizations Code of Ethics and Corporate Compliance Program and complies with all relevant policies procedures guidelines and all other regulatory and accreditation standards.

The Automation Operator is responsible for the efficient operation of the clinical automation through all 3 phases of patient testing within the core laboratory as well as other duties as assigned.  Perform accurate and timely loading of the automation instrument including correct specimen requirements and knowledge of specimens not acceptable for instrumentation.  Responsible for troubleshooting of the automation system as well as proper notification of the appropriate staff if additional assistance is required. Responsible for all daily weekly monthly and as needed maintenance. The position requires a thorough understanding of laboratory specimens laboratory workflows department workflows as well as the HIS/LIS computer systems.

Responsibilities:

• Perform accurate and timely specimen loading of the automation instruments including correct specimen requirements knowledge of specimens not acceptable for instrumentation and proper rack choice based on sample type size and regard for current analyzer context.
• Respond to and address automation alarms as they occur to ensure as much uninterrupted specimen processing as possible.  
• Perform troubleshooting and error recovery on all automation hardware modules software modules and auxiliary equipment such as air compressors.
• Communicate with the department and supervisors regarding automation and instrument availability/operating status.
• Notify supervisors of ongoing issues affecting automation uptime or impacting turnaround times of specimen processing on automation.
• Responsible for all assigned daily weekly monthly maintenance and instrumentation shutdowns as required for proper instrument upkeep as well as associated documentation of such on both automation instruments.
• Responsible for changing racks stocking consumable supplies and emptying waste of the automation instrument.
• Responsible for accurate processing of samples at instrument outlets as needed to include manual archiving re-mapping delivery to other departments and discarding completed specimens as needed.
• Constant specimen flow analysis including but not limited to recognition of delays via software tools and or physical observation.
• Effectively communicate technical issues and troubleshooting processes via problem reports and calls to vendor for issue escalation and or service.
• Cultivate working relationship with automation vendor to decrease issue diagnose and service recovery times.
• Collaborates with leadership regarding process improvement and assists with implementation of changes and improvements.
• Proficient use of clinical automation control software for operations monitoring as well as issue diagnosis and specimen tracking.
• Triaging of module issues and alarms as necessary while maintaining specimen flow and workarounds.
• Organized multi-tasking and attention to detail is critical. Must be able to follow instructions while performing independent problem solving.
• Creates a positive learning environment when instructing new employees. Presents clear and concise information at an appropriate pace that is suitable for learning.
• Basic to intermediate knowledge of computers (Windows Task Manager ect.)
• Proficient at reading and utilizing technical documentation and data such as operation instructions sensor diagrams and computer logs.
• Understanding of medical terminology laboratory specimens and the HIS/LIS computer systems.
• Maintains a professional attitude.
• Other duties assigned by supervisor and or lab leadership.

Qualifications :

Required:

• High School graduate
• Upon hire must provide hard copy of high school diploma and/or transcripts. Must provide proof of Education as stated in the CLIA guidelines.

Preferred:

• At least 3 years of laboratory experience.
• 1-year NM lab experience
• Associate or bachelors degree with in a medical or biomedical field

Additional Information :

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age sex race color religion national origin gender identity veteran status disability sexual orientation or any other protected status.

If we offer you a job we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical emotional and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Remote Work :

No

Employment Type :

Full-time