To understand and respond to all guest needs and requests in a timely and professional manner to ensure customer satisfaction.
- Must comply with the grooming standards of the company.
- To extend a courteous friendly and professional greeting to guests as they arrive and to thank them as they depart.
- To be thoroughly familiar with the service standards and procedures.
- Too ensure that guests are provided with clean towels as needed.
- Safety Monitoring: Continuously monitor guests in the pool beach and other water areas to ensure a safe and secure environment.
- Rescue Operations: Be prepared to perform water rescues first aid and CPR in case of emergencies while maintaining composure and clear thinking.
- Guest Assistance: Provide assistance to guests by offering safety instructions guiding them to appropriate areas and advising on pool rules.
- Preventive Measures: Proactively identify potential hazards such as poolside slips water entry safety and unsafe behavior and take corrective action to prevent accidents.
- Emergency Preparedness: Remain vigilant and respond swiftly to any emergency ensuring the correct response to all incidents.
- Equipment Maintenance: Ensure that all lifeguard equipment (such as rescue tubes first-aid kits and safety equipment) is well-maintained and readily available for use.
- Health & Safety Compliance: Enforce rules and regulations relating to pool and beach safety including supervising water depths usage of flotation devices and guest conduct.
- Reporting: Document any incidents or accidents in the designated logbooks and report all safety concerns or guest incidents to the Security Manager and management team.
- Team Collaboration: Work in conjunction with other security team members to ensure a unified response to any safety situation that may arise.
- Training & Certification: Maintain all necessary lifeguard certifications including CPR and first aid and attend regular training sessions to stay updated on emergency procedures.
- Routine Inspections: Perform regular inspections of poolside equipment and facilities ensuring they meet the required safety standards.
Qualifications :
- Education: High School diploma or equivalent. Lifeguard certification and first aid/CPR training are required.
- Experience: Previous experience as a lifeguard preferably in a resort or hotel setting.
- Technical Skills: Ability to operate rescue equipment and perform first aid CPR and emergency response techniques.
- Communication Skills: Strong verbal communication skills to provide clear instructions and safety warnings to guests.
- Physical Fitness: Must be physically fit and able to perform rescues swim long distances and manage stressful situations.
- Attention to Detail: Ability to stay vigilant and focused for extended periods to ensure the safety of all water facility users.
- Problem-Solving: Quick decision-making abilities in emergency situations staying calm under pressure.
- Teamwork: Ability to work effectively with other security personnel management and guests to ensure safety standards are met.
Remote Work :
No
Employment Type :
Full-time
To understand and respond to all guest needs and requests in a timely and professional manner to ensure customer satisfaction.Must comply with the grooming standards of the company.To extend a courteous friendly and professional greeting to guests as they arrive and to thank them as they depart.To b...
To understand and respond to all guest needs and requests in a timely and professional manner to ensure customer satisfaction.
- Must comply with the grooming standards of the company.
- To extend a courteous friendly and professional greeting to guests as they arrive and to thank them as they depart.
- To be thoroughly familiar with the service standards and procedures.
- Too ensure that guests are provided with clean towels as needed.
- Safety Monitoring: Continuously monitor guests in the pool beach and other water areas to ensure a safe and secure environment.
- Rescue Operations: Be prepared to perform water rescues first aid and CPR in case of emergencies while maintaining composure and clear thinking.
- Guest Assistance: Provide assistance to guests by offering safety instructions guiding them to appropriate areas and advising on pool rules.
- Preventive Measures: Proactively identify potential hazards such as poolside slips water entry safety and unsafe behavior and take corrective action to prevent accidents.
- Emergency Preparedness: Remain vigilant and respond swiftly to any emergency ensuring the correct response to all incidents.
- Equipment Maintenance: Ensure that all lifeguard equipment (such as rescue tubes first-aid kits and safety equipment) is well-maintained and readily available for use.
- Health & Safety Compliance: Enforce rules and regulations relating to pool and beach safety including supervising water depths usage of flotation devices and guest conduct.
- Reporting: Document any incidents or accidents in the designated logbooks and report all safety concerns or guest incidents to the Security Manager and management team.
- Team Collaboration: Work in conjunction with other security team members to ensure a unified response to any safety situation that may arise.
- Training & Certification: Maintain all necessary lifeguard certifications including CPR and first aid and attend regular training sessions to stay updated on emergency procedures.
- Routine Inspections: Perform regular inspections of poolside equipment and facilities ensuring they meet the required safety standards.
Qualifications :
- Education: High School diploma or equivalent. Lifeguard certification and first aid/CPR training are required.
- Experience: Previous experience as a lifeguard preferably in a resort or hotel setting.
- Technical Skills: Ability to operate rescue equipment and perform first aid CPR and emergency response techniques.
- Communication Skills: Strong verbal communication skills to provide clear instructions and safety warnings to guests.
- Physical Fitness: Must be physically fit and able to perform rescues swim long distances and manage stressful situations.
- Attention to Detail: Ability to stay vigilant and focused for extended periods to ensure the safety of all water facility users.
- Problem-Solving: Quick decision-making abilities in emergency situations staying calm under pressure.
- Teamwork: Ability to work effectively with other security personnel management and guests to ensure safety standards are met.
Remote Work :
No
Employment Type :
Full-time
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