Cloud Solutions Engineer (IGT1 Lanka Sitecore)
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Job Location:
Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
About the role:
Sitecore is experiencing spectacular growth all over the world. To build on Sitecores success and growth were looking for a skilled Cloud Solutions Engineer with a solid background in Computer Science with CMS knowledge and Cloud administration experience to join our Managed Services team.
Key responsibilities:
- Provision support and maintain our customers cloud and on-premise environments and Sitecore products
- Implement and maintain tools for monitoring and operations
- Implement and maintain tools for logging and reporting
- Troubleshoot and resolve issues in non-production and production environments
- Respond to service disruptions while maintaining SLA uptime
- Participate in a 24/7 on-call rotation along with our other engineers. Will need to carry laptop when on-call and have internet and phone access
- Proactive monitoring to ensure that issues are being identified and addressed in real-time
- Implement and maintain the highest level of security standard and ensure client data integrity
- Collaborate with customers and engineering for new release planning
- Develop and maintain documentation on operational procedures
- Automate and streamline production operations and processes (PowerShell/MS runbook)
- Execute scheduled maintenance and optimization services
- Assist in infrastructure design estimating and communicating with clients and prospects
Qualifications :
Preferred skills and experience:
- At least 2 years of client technical support experience
- Excellent command of English
- Infrastructure and network knowledge
- Network and application security knowledge
- Knowledge of Sitecore Adobe Wordpress or other CMS
- Application support experience
- Experience with Load Balancing Solutions
- Azure / Cloud administration experience including scripting and automation
- Database knowledge in MySQL MS SQL MongoDB
- Experience with Cloud and Sitecore is an advantage
- Experience with load testing tools is a plus
- Experience with CDN/WAF solutions is a plus
- 24x7 on-call experience
Additional Information :
We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles while also valuing inclusive workplace experiences. By fostering a sense of community we drive innovation strengthen connections and nurture belonging. Our commitment ensures you can work in a way that suits you best while also engaging with colleagues to share ideas and build meaningful relationships. #Li-Hybrid
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Organizational Management
- Presentation Skills
- Agile
- SAFe
- AWS
- Solution Architecture
- Conflict Management
- Data Management
- Scrum
- Team Management
- Pre-sales
- Management Consulting
About Company
We are growing! At IFS we are constantly growing to deliver award-winning solutions to hundreds of partners and thousands of customers worldwide! We help companies who want to be their best when it matters most at their #momentofservice. Visit https://ifs.link/IzM0px to find out mo ... View more
