PorterDoorman

Relais & Châteaux

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profile Job Location:

Volterra - Italy

profile Monthly Salary: Not Disclosed
Posted on: 6 days ago
Vacancies: 1 Vacancy

Job Summary

Discover Your Next Opportunity

We are seeking a passionate collaborative and positive-minded Porter / Bell & Door Attendant to join our team for the 2026 season.

In this role you will be the first point of contact between the guest and the estate: welcoming guests with courtesy delivering luggage escorting them as needed and providing operational support with attention to detail and in line with Relais & Châteaux standards.

 

Main Responsibilities

Ensure the first welcome on guest arrival according to Relais & Châteaux standards
Take charge of guests luggage and ensure its prompt delivery to rooms villas or maisonettes
Check entrance areas and common areas keeping them tidy and clean
Escort guests to various locations across the estate facilitating access to the experiences offered
Actively collaborate with the Front Office team to anticipate and meet guest requests

 

Reporting to: Front Office Manager 


Qualifications :

Requirements

At least 1 year of experience in the same role in 4* / 5* environments
Strong interpersonal and communication skills
Team-player attitude and service orientation
Precision discretion and attention to detail
Excellent knowledge of English (a second foreign language is a plus)
Well-groomed appearance and respect for sustainability values
Own transport / valid driving license (Category B)
Living locally is a plus
EU passport
Verifiable professional references


Additional Information :

What We Offer

A professional environment immersed in the beauty of the Tuscan countryside
A passionate team focused on peoples well-being
Wellbeing initiatives and events that foster collaboration and inclusion
50% discount on food & beverage at our sister hotel (subject to availability)
Opportunities for growth in a luxury and sustainability-driven hospitality setting
Support from experienced hospitality managers
Shared accommodation upon request (for non-residents)
Staff canteen
Uniform & laundry service
Internal training in operational management and Relais & Châteaux standards
Service quality & regulatory sector training
Competitive salary in line with the role

 

Our Commitment to You

At Borgo Pignano we offer a stimulating and respectful workplace where collaboration creativity and personal growth are at the heart of everything. We value each individual in an inclusive context committed to sustainability and excellence.

We invest in your continuous training with personalized growth paths and support from our managers. Join us in contributing to an extraordinary hospitality experience in one of Tuscanys most exclusive locations.

 

Ready to Join Us

Please send your CV along with your consent to the processing of personal data in accordance with Legislative Decree 2018/101 and GDPR (EU Regulation 2016/679).

Your next chapter could start here.
We look forward to meeting you!

 


Remote Work :

No


Employment Type :

Full-time

Discover Your Next OpportunityWe are seeking a passionate collaborative and positive-minded Porter / Bell & Door Attendant to join our team for the 2026 season.In this role you will be the first point of contact between the guest and the estate: welcoming guests with courtesy delivering luggage esco...
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Key Skills

  • Restaurant Experience
  • Porter Experience
  • Customer Service
  • Buffing
  • Dealership Experience
  • Cleaning Experience
  • Detailing
  • Manual Transmission Experience
  • Maintenance
  • Custodial Experience
  • Power Tools
  • Commercial Cleaning

About Company

We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996.While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn  ... View more

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