Team Lead Quality Assurance
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Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Team and Operational Management
Leading the daily operational activities of the Quality Assurance team.
Managing resources planning and implementing training strategies.
Organizing and conducting weekly one-on-one meetings team meetings and short daily check-ins.
Employee Motivation and Support
Motivating and coaching team members to enhance their performance.
Directing and coordinating quality assurance tasks.
Quality Assurance Activities
Ensuring audit targets are met and monitoring key quality metrics.
Managing complaint-handling processes and applying effective problem-solving techniques.
Administration and Reporting
Performing administrative tasks and preparing reports.
Using Microsoft Excel Google Sheets and Salesforce for reporting and data analysis.
Communication and Stakeholder Management
Maintaining effective communication with stakeholders across multiple countries.
Additional Responsibilities
Performing any other duties related to the role as assigned by the direct manager or executive management.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Invoicing
- Flight Operations
- Asset
- Geography
- Jboss
- Accident Investigation
About Company
As the worlds leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europes largest tech platforms, we enable ambitious talent to del ... View more
