Senior Client Consulting Manager
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Job Location:
Baku - Azerbaijan
Monthly Salary:
Not Disclosed
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Visa Consulting and Analytics (VCA) drives tangible impactful and financial results for Visas network clients including both financial services and merchants. Drawing on our expertise in strategy consulting data analytics brand management marketing operational and macroeconomics Visa Consulting and Analytics solves the most strategic problems for our clients.
We apply deep expertise in the payments industry to provide solutions to assist clients with their key business priorities drive growth and improve profitability. The VC&A team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability strategic growth customer experience digital payments and managing risk.
You will join our consulting team and play a role in delivering and implementing high impact projects and solutions with Financial Institutions/Issuing Banks in Azerbaijan. This person will develop initiatives to promote balanced and profitable growth thereby ensuring that Visa is both the preferred brand and unique business partner.
Potential engagements could include product development program launch customer acquisition customer life cycle optimization retention improvement benchmark analysis profitability improvement.
Responsibilities:
- Proactively engage with Visa internal teams in regular strategic & planning discussions
- Lead consulting initiatives & project teams on various project opportunities with our Bank Partners in Azerbaijan.
- Develop frameworks approaches solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges
- Build solutions and measurable insights that will help clients to grow their portfolios and customer engagement in their core business
- Collaborate cross-functionally (e.g. marketing sales risk innovation) and across global regional teams to execute projects in ways that use the breadth and depth of Visas resources
- Produce insights analyses and recommendations to improve client performance boost growth drive understanding of client issues and provide strategic mentorship for client priorities across the verticals and segments
- Ability to reliably manipulate and analyze large data sets (industry and Visa) to identify meanings insights and recommendations for clients
- Build new scalable solutions toolkits standard methodology documents and consulting approach that can be applied across VCA practice.
This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.
Qualifications :
Basic Qualifications:
- 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 2 years of work experience with a PhD
Preferred Qualifications:
- 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 3 or more years of experience with a PhD
- At least 4 years of experience in strategy consulting industry (Big3 and others)
- Strong analytical skills with demonstrated intellectual and analytical difficulty
- Outstanding communication storytelling and facilitation skills
- Collaborative diplomatic and flexible able to work effectively in a matrixed organization.
- Experience in managing a team
- Prior experience at Big3 or other strategy consulting firms. Big4 candidates with advisory experience are also welcome
- Strong PowerPoint and Excel modelling skills
- Experience using financial indicators to measure business performance
- Self-motivated results oriented individual with the ability to handle numerous projects concurrently
- Knowledge and understanding of banking operations and/ or payment schemes including products & services business systems and processes marketing initiatives and card issuing experience
- Technologically savvy curious up to date with digital trends and applications
- International education
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our purpose is to uplift everyone, everywhere by being the best way to pay and b ... View more
