The Mail and Print Services Supervisor is responsible for managing the daily operations of mailroom and print services ensuring efficient accurate and timely service delivery. This role includes supervising union-represented employees overseeing timekeeping and attendance and coordinating with internal departments and external vendors to support facility-wide communication and documentation needs.
Key Responsibilities:
Mail Services:
*Oversee all incoming and outgoing mail operations including USPS courier and interoffice deliveries.
*Support daily and weekly mail deliveries to (16) local locations including mail pick-up from (4) local post offices.
*Monitor USPS postage accounts for recall mail and postage including PO Box payments.
*Responsible for the use and scheduling of the maintenance for (2) company car vehicles assigned to the mailroom.
*Ensure compliance with postal regulations and internal policies.
*Manage mailroom equipment supplies and vendor relationships.
*Support bulk mailings and special delivery requests.
Print Services:
*Supervise print production including copying scanning and finishing services for headquarters and local plants
*Oversee departmental print requests to ensure timely high-quality output.
*Responsible for leased equipment contract and maintenance on the related equipment.
*Coordinate with external vendors for large-scale or specialty print jobs.
*Monitor and update the online print shop order page to keep competitive services and pricing.
Supervisory & Administrative Duties:
*Supervise union employees ensuring adherence to work rules schedules and performance standards.
*Manage timekeeping attendance tracking and payroll inputs for assigned staff.
*Conduct regular team meetings training and performance evaluations.
*Address employee concerns and escalate issues as needed in accordance with labor agreements.