Senior Director, Facilities Management

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

What your day-to-day will look like:

Work collaboratively within the facility management team to deliver integrated facility management services across all business lines.

Manage supports and provides guidance to an existing facility support operation team consisting of (4) Facilities Managers (8) Operation Managers (1) Facilities Coordinators.

Mentors develops and coaches direct reports to improve leadership strength and assist in achieving career growth

Assure vendors meet or exceed clients satisfaction with clients requests within scope of services and CMMS request.

Coordination of Engineering teams for effective asset management and work order resolution.

Ensure client satisfaction with delivery of facility management services and provide a lead role in monitoring and increasing customer satisfaction.

Provide support guidance and evaluation of the development of expense and capital budgets to include variance reporting and forecasting reviews.

Support the Account IFM Director & Regional Facility Manager in the implementation of short and long-term projects/initiatives for the client.

Assist in the development and implementation of the annual management plan within the area.

Accomplish key performance indicators as identified by the account lead and/or client leadership.

Participate in the weekly/monthly/quarterly/annual reporting appropriate for the client.

Maximize utilization of suppliers preferred vendors/contractors.

Ensure compliance with JLL minimum audit standards and clients standard processes.

All other duties and tasks assigned.

Ensure compliance with JLL Operational Compliance Program and safety procedures

Required Qualifications:

Bachelors degree in Facilities Management with management/technical emphasis (HVAC Plumbing Electrical) or equivalent work experience

Minimum 8 years of facilities management industry experience

Strong organizational leadership and budget management skills

Proficiency in MS Office SharePoint and CMMS systems (Corrigo preferred)

Knowledge of accounting furniture building systems real estate and telecommunications

Excellent verbal and written communication abilities

Willingness to support after-hours building activities and weekend vendor supervision as required

Preferred Qualifications:

Experience working with industrial clients

Professional certifications such as CFM (Certified Facility Manager) or FMP (Facility Management Professional)

Project management experience with capital improvement initiatives

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

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For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.