Employment Type:

Shift:

Description:

Emergency Department Technician (ED Tech)

Location:Mercy Medical Center Springfield MA
Organization:Trinity Health Of New England
Schedule:Full-Time 24 Hours 12-hour night shift. Flexible Start times between 7:00 PM - 7:30AM. Every other weekend & holiday required

About the Role

Mercy Medical Center is seeking a skilled and compassionateEmergency Department Technician (ED Tech)to join our fast-paced Emergency this vital role youll support physicians and nurses in delivering high-quality care to patients with a wide range of medical conditions.

Key Responsibilities

• Perform and document patient care activities in the Electronic Health Record (EHR).

• Provide basic nursing care including ADLs vital signs intake/output weights and specimen collection.

• Conduct procedures such as EKGs phlebotomy point-of-care testing and monitor patients under restraints or constant observation.

• Assist with tasks delegated by the Registered Nurse and communicate findings or concerns promptly.

• Troubleshoot equipment and care-related issues identifying causes and implementing solutions.

• Maintain clear and compassionate communication with patients and families to ensure transparency and understanding.

• Perform other duties as assigned by the Nurse Manager.

Qualifications

• High school diploma or GED required.

• CPR/BLS certification required (American Heart Association or American Red Cross).

• Completion of Assault Reduction Training required.

• Ability to pass background checks and drug screenings.

• Prior experience in emergency or acute care settings preferred.

Why Join Mercy Medical Center

• Day One Benefits Health dental vision and more.

• Career Growth Advancement opportunities within Trinity Health Of New England.

• Award-Winning Care Be part of a team recognized for excellence in patient outcomes.

• Mission-Driven Culture Rooted in compassion service and community impact.

About Mercy Medical Center

Mercy Medical Center is a 182-bed acute care hospital in Springfield MA known for its commitment to high-quality patient-centered care. Additional facilities include Mercys Rehabilitation Hospital and Brightside for Families and Children offering outpatient counseling and family support services.

Our Commitment

Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.