The Beverly Hills Hotel
Rooms - Bell Desk
Bell Person
Permanent
Full time
We care about your career and are known for having the absolute best people in the industry. When you join us as a Bell Person you start a unique opportunity to become celebrated as the very best in your field. Youll learn not only from your fellow Legends but also through our award-winning learning academy so that you can achieve the highest standards of craft service and leadership and become a legend in your own story.
As a Bell Person at The Beverly Hills Hotel here are just some of the great benefits you will receive:
Complimentary stays with breakfast included in all 10 Dorchester Collection hotels stay once a year at each hotel!(subject to availability and seniority terms)
50% off at bars and restaurants within all of our Dorchester Collection hotels
World class development opportunities (Service Excellence Training Diversity Equity Inclusion & Belonging Trainings Monthly Lunch & Learns)
Social events throughout the year including Quarterly Employee Appreciation Day events Quarterly Employee Awards Annual End of Year Gala
Free Meals on Duty
Exclusive Access to a discount platform featuring 1000s of retailers
Competitive Medical Dental Vision Benefit
Competitive retirement scheme
As a Bell Person at The Beverly Hills Hotel your compensation will be $24.05 per hour.
A day in the life of our Bell Person it demands high levels of energy in order to keep up. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the tasks that our Bell Person accomplish would be lengthy but the list below is essential to know.
Our Bell Person is responsible for escorting all guests checking in to their accommodations following hotel procedure. Inform them about all hotel and guest room features and hotel facilities. This will include assisting guests with transporting luggage to and from their rooms and acknowledge them by name all to ensure our guests receives nothing but the best experience.
Sometimes our guests have special requests involving shoe shining services newspaper/magazine deliveries and rollaway bed request. Most of these requests are fulfilled by our Bell Person.
Our hotels are truly luxury hotels. This requires preventing and correcting the imperfections and blemishes that tend to come up. Our Bell Person are relied upon to report these and work with several other positions to correct.
Communication is what keeps our departments running perfectly. Our Bell Person must communicate with other departments and extended hotel team in order to ensure the alignment remains.
The items shared are essential. However to ensure consistency our Bell Person are provided with specifics on how we care for their department and our hotel. To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is frequently required to stand walk and use hands to finger handle or feel objects tools or controls. The employee is occasionally required to talk or hear and taste or smell. The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision distance vision and color vision.
Youll bring your unique personality and passion to the role and the team.
All of our employees are ambassadors of our Vision Values and culture. Our Bell Person do this with all they do.
English is the primary language used in our hotel. Our Bell Person must feel comfortable communicating in this language.
Attention to detail is critical for our this role.
We pride in nurturing an environment where Working Together is a must. Our Bell Person are our biggest champions of this.
Our hotels operate nonstop this require flexibility from everyone on the team.
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