Job Description:
Years of Experience required 5-7 years of overall experience in the field
Degrees or certifications required- Candidates with degree in English literature Technical writing etc
Top 3 must-have hard skills - 1. Minimum 5 years experience with Content editing publishing
2. Minimum 4 years experience with stakeholder interactions (calls outlook teams)
3. Minimum 3 years experience with CMS and SharePoint experience
Level of experience with each (5 years)
Job Description Content Manager
A successful Content Manager combines creativity with strong communication skills to convey ideas effectively to both internal and external stakeholders. This role requires flexibility to meet client demands the ability to work under pressure and excellent multitasking skills.
Key Responsibilities
Content Management: Source curate edit and publish content on the portal both proactively and in response to business needs. Research existing content before creating new material.
Project Support: Write and/or edit content for business projects ensuring clarity conciseness and ease of use.
Archiving: Assist with archiving content in line with internal document retention guidelines.
Quality Assurance: Conduct content quality reviews and update materials based on style guidelines voice standards and publishing templates.
Maintenance: Manage content maintenance requests within established service level agreements (SLAs).
Editorial Oversight: Provide guidance to content stakeholders to ensure high-quality output aligned with voice and style standards.
Process Improvement: Offer feedback to enhance editorial processes and operational efficiency.
Qualifications
Knowledge Skills and Abilities
Exceptional written and verbal communication skills in global English.
Strong project management and cross-functional collaboration abilities.
Ability to thrive in a fast-paced agile environment with shifting priorities including negotiating trade-offs when necessary.
Hands-on experience in writing editing curating and creating diverse content types.
Proficiency in publishing within site platforms and tools (SharePoint/SharePoint Online preferred).
Solid understanding of style guides
Experience advocating for content strategy in environments with competing priorities.
Sound judgement in content decisions prioritising user experience.
Familiarity with content management systems (CMS) and publishing workflows.
Proficiency in Microsoft Office applications especially Word and Excel.
Disqualifiers- Having no experience with content editing Microsoft office suite publishing or stakeholder interactions. Failing the writing assessment with a low score tests their ability to write clear and concise instructions solve problems with words and correct grammar errors. Being unable to work with diverse types of content and CMS or handle multiple content updates for various projects.
Best vs. average- The ideal resume would contain excellent writing clear verbal skills and some knowledge of HR policies and processes. Flexible and curious learners who can work with diverse types of content and CMS. Those who have experience with content editing publishing and stakeholder interactions and project management
Performance indicators Ability to meet deadlines and handle projects with minimal supervision
Job Description: Years of Experience required 5-7 years of overall experience in the field Degrees or certifications required- Candidates with degree in English literature Technical writing etc Top 3 must-have hard skills - 1. Minimum 5 years experience with Content editing publishing 2. Mini...
Job Description:
Years of Experience required 5-7 years of overall experience in the field
Degrees or certifications required- Candidates with degree in English literature Technical writing etc
Top 3 must-have hard skills - 1. Minimum 5 years experience with Content editing publishing
2. Minimum 4 years experience with stakeholder interactions (calls outlook teams)
3. Minimum 3 years experience with CMS and SharePoint experience
Level of experience with each (5 years)
Job Description Content Manager
A successful Content Manager combines creativity with strong communication skills to convey ideas effectively to both internal and external stakeholders. This role requires flexibility to meet client demands the ability to work under pressure and excellent multitasking skills.
Key Responsibilities
Content Management: Source curate edit and publish content on the portal both proactively and in response to business needs. Research existing content before creating new material.
Project Support: Write and/or edit content for business projects ensuring clarity conciseness and ease of use.
Archiving: Assist with archiving content in line with internal document retention guidelines.
Quality Assurance: Conduct content quality reviews and update materials based on style guidelines voice standards and publishing templates.
Maintenance: Manage content maintenance requests within established service level agreements (SLAs).
Editorial Oversight: Provide guidance to content stakeholders to ensure high-quality output aligned with voice and style standards.
Process Improvement: Offer feedback to enhance editorial processes and operational efficiency.
Qualifications
Knowledge Skills and Abilities
Exceptional written and verbal communication skills in global English.
Strong project management and cross-functional collaboration abilities.
Ability to thrive in a fast-paced agile environment with shifting priorities including negotiating trade-offs when necessary.
Hands-on experience in writing editing curating and creating diverse content types.
Proficiency in publishing within site platforms and tools (SharePoint/SharePoint Online preferred).
Solid understanding of style guides
Experience advocating for content strategy in environments with competing priorities.
Sound judgement in content decisions prioritising user experience.
Familiarity with content management systems (CMS) and publishing workflows.
Proficiency in Microsoft Office applications especially Word and Excel.
Disqualifiers- Having no experience with content editing Microsoft office suite publishing or stakeholder interactions. Failing the writing assessment with a low score tests their ability to write clear and concise instructions solve problems with words and correct grammar errors. Being unable to work with diverse types of content and CMS or handle multiple content updates for various projects.
Best vs. average- The ideal resume would contain excellent writing clear verbal skills and some knowledge of HR policies and processes. Flexible and curious learners who can work with diverse types of content and CMS. Those who have experience with content editing publishing and stakeholder interactions and project management
Performance indicators Ability to meet deadlines and handle projects with minimal supervision
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